Motor claims volumes remained stable across November and December according to the CAPS monthly exchange analysis report.
Unique claim exchanges were reported at 66% during December compared to 69% during November which saw England in Lockdown 2.0. Supply chain transmissions stood at 68% and 67% respectively across the two months.
CAPS commercial manager, Kev Thompson, said, “December showed a relatively flat line of exchange from that of the November volumes. This is in the main due to reduced volumes as a consequence of the ‘festive shut down’ – a trend that is normal in our CAPS exchange data.’
The CAPS monthly exchange analysis report is measured as a percentage of claims against January 2020 CAPS exchanged volumes.
The latest report – below – provides a 12-month analysis including regional breakdown.
