ARC360 news round up – Friday 9 September   

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webinARC: technology in motor claims 2022 

Wednesday 21 September @ 1.30pm 

In this webinARC we look at the latest ways in which technology is being used to seamlessly connect the motor claims cycle. 

ARC360 Market Intelligence: September 2022

Take a look at this months ARC360 Market Intelligence report, powered by Trend Tracker.

NBRA: six-month cap not enough 

The National Body Repair Association has welcomed the government’s announcement this week that it will impose a cap on energy prices for businesses, but warned that the six-month time-period may not be long enough. 

Executive Director Chris Weeks said, “We are pleased to see the government taking action to support business with the increasing energy costs prices. However, we are still extremely worried for our members, who will still need support after the six-month timeframe.” 

Mirka introduces PPE range 

Mirka UK has introduced personal protective equipment (PPE) to its Mirka Essentials range. 

The collection includes masks, glasses and overalls and has been launched to offer repairers a complete choice of high volume, good quality consumables at a competitive price. 

Fix cements partnership with Morelli 

Fix Auto UK has officially elevated Morelli to one of ‘preferred supplier’ status as the network continually strives to provide its Franchise Partners with unrivalled industry services and support. 

Steer extends maternity leave 

Steer Automotive Group has announced a change to its Family Leave policy. 

It will now offer colleagues full pay for 18 weeks maternity leave followed by half pay for a further 18 weeks, with remaining leave paid at statutory rates. The company has also introduced two weeks full paternity leave. 

Murray secures Solus role 

Solus Accident Repair Centres has appointed Adam Murray as Head of Technical for Engineers.  

Apollo Lords it with apprenticeship winners 

Apollo Motor Group attended the House of Lords this week to collect its Top 100 Apprentice Employer award. 

The event was sponsored by the University of Nottingham, Manchester Metropolitan, UCAS, Investors in People and Department of Education. 

RWC adds auto-glazing to course portfolio 

RWC Training will add the IMI Auto-Glazing Bodyshop Technician Accreditation to its portfolio of nationally recognised courses from next month.  

The course will allow bodyshops to bring glass removal and refitting skills in-house and retain full control of their repair cycle times. 

East Bilney celebrates audit success 

East Bilney Coachworks has announced that its Great Yarmouth Site has passed an unannounced BSI Audit. 

OEMs moving towards network ownership 

Automotive Business Consulting at Grant Thornton UK Owen Edwards has said that automotive retail in Europe is increasingly adopting an agency model, and suggested the next step could see manufacturers owing their own dealer network. 

He said, “In Europe many OEMs are rolling out the agency model for their dealers. The agency model is not allowed in the US, however, some of the OEMs are going down the vertically integrated retail route and buying out their dealers. Is this the opportunity for the OEMs to go one step further and own their own dealer network?” 

Frosts achieves Volvo approval 

Milton Keynes-based Frosts Accident Repairs has become a certified repairer for Volvo. 

As a Volvo-approved bodyshop, Frosts guarantees customers that its technicians are fully trained and that equipment, facilities and repair methods comply with Volvo’s own competence standards.  

NBRA welcomes Synetiq as part of green parts push 

UK salvage, dismantling and vehicle recycling company Synetiq has joined the NBRA in a bid to raise awareness and uptake of green parts. 

Research has found that nearly 30% of bodyshops do not use green parts in repairs, although most say this is down to resistance among customers and work providers. 

EDAM promotes Entwistle 

Darren Entwistle has been promoted to Head of Commercial Supply at EDAM Group.  

Tesla sets new safety benchmark 

The Tesla Model Y scored the highest ever rating (98%) in the Safety Assist category in the latest round of Euro NCAP assessments. 

It also scored 97% in Adult Occupant Protection, while Chinese models the ORA Funky Cat and WEY Coffee 01 scored 93% and 94% in Safety Assist respectively. 

Trent commits to recycling standard 

Warwickshire-based recyclers Charles Trent has joined forces with Bournemouth and Poole College to create the UK’s first classroom standard for automotive recycling. 

The collaboration will offer students the opportunity to learn new skills and experience cutting-edge technology now being used in recycling end-of-life vehicles. 

Thatcham Research makes Automotive 30% commitment 

Thatcham Research Chief Executive Jonathan Hewett has joined the Automotive 30% Club.  

Club members pledge to ensure that 30% of senior positions within their organisation are held by women by 2030. 

Jonathan said, “Through Thatcham Research’s membership of the Automotive 30% Club, we are demonstrating our support for change across the industry. I am excited to see where this new chapter takes us on our journey to become a more diverse and inclusive organisation.” 

EV training failing to match demand 

Record levels of training in the first half of 2022 has not been enough to keep pace with rapid uptake of EVs, with the Institute of Motor Industry now suggesting the skills gap will hit crisis point a year earlier than expected. 

It says 15% of UK technicians (32,900) are now EV qualified, but with up to nine million EVs on the road by 2030 it believes the gap between qualified technicians and customer demand will hit in 2027. 

Major independent falls into admin

East Yorkshire-based Broach Hill Garage has fallen into administration, citing the pandemic, supply disruption caused by the microchip shortage, and falling sales of used vehicles as the primary factors. 

Administrators from Leonard Curtis are handling the sale of all assets of the business, which has been trading for nearly 50 years. 

Group 1 acquires BMW/MINI dealership 

Group 1 Automotive has acquired a BMW/MINI dealership and an accident repair centre in Southend. The move brings the company’s UK operations to 56 dealerships (79 franchises) including five ‘Collison Centers’. 

Cazoo to exit European markets 

Cazoo has announced it will shut down all European operations by the end of 2023 and focus exclusively on its UK business. 

It says operating on the continent would require too much additional investment and will save up to £100m net by exiting markets in Germany, Spain, France and Italy.

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ARC360 Market Intelligence: September 2022

Market-Intel-September-2022

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ARC360 News – Friday 16 May 2025

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Fix cements partnership with Morelli

Fix Auto UK has officially elevated Morelli to one of ‘preferred supplier’ status as the network continually strives to provide its Franchise Partners with unrivalled industry services and support.

Managing Director Ian Pugh and Morelli’s National Sales Director Ruth Moring-Beale officially cemented the two companies’ relationship this week by signing a contract that ensures Morelli’s position as one of the network’s two preferred suppliers of all goods including paint and ancillaries, consumables and tools and equipment.

A key element of the agreement ensures Morelli, which has enjoyed a close working relationship with Fix Auto UK for several years, has direct access to its network of 118-fully branded repair centres through its Regional Business Management team.

Fix Auto UK Managing Director Ian Pugh, said: “I am delighted to say we have officially cemented a close working bond with Morelli for the greater good of our Franchise Partners.

“As our network continues to grow and mature it has become increasingly apparent that we need to further strengthen our ties with key industry suppliers if we are to maintain our high service levels. Being able to provide our Franchise Partners with access to the latest products, processes and sustainable profit options for the benefit of their businesses are at the very core of the services we provide and Morelli helps us to deliver that service.”

Ruth Moring-Beale, National Sales Director for Morelli, said: “Morelli Group is delighted to be part of Fix Auto UK’s plans for the future and to cement the bonds we already have across the network. Our aim is to bring our value-added programmes to the Franchise Partners and show the value of our partnership with the profit-driven, sustainable products and innovative ideas that Morelli are known for.”

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ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

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Fix Auto UK achieves ISO 27001 and 9001

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NBRA fears government support may fall short

The National Body Repair Association has welcomed the government’s announcement this week that it will impose a cap on energy prices for businesses, but warned that the six-month time-period may not be long enough.

Executive Director Chris Weeks said, “We are pleased to see the government taking action to support business with the increasing energy costs prices. The announcement was much needed and it will give relief to our members that are facing utility bills that have risen by more than 250% in the past year.

“However, we are still extremely worried for our members, who will still need support after the six-month timeframe.

“The nature of our work means that we are high users of electricity and gas. We estimate that the average body shop uses 160,000kWh/year of electricity and 400,000 kWh/year of gas, which equates to bills of £65k total in the year to June 2022.”

Chris added, “Bodyshops play a vital role for the automotive industry and are crucial to our communities, therefore financial support from government is imperative to keep them in business.”

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ARC360 News – Friday 16 May 2025

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Fix Auto UK achieves ISO 27001 and 9001

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Mirka launches PPE range

Mirka UK has introduced personal protective equipment (PPE) to its Mirka Essentials range.

The collection includes masks, glasses and overalls and has been launched to offer repairers a complete choice of high volume, good quality consumables at a competitive price.

Steve Smith, National Sales Manager ART, Mirka UK, said, “We’ve brought together a strong range of Essentials products under one roof, offering bodyshops choice, quality and value-for-money across the product lines they use every day.  With PPE now being introduced there’s virtually every product category available from a single supplier.”

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ARC360 News – Friday 16 May 2025

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16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

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Recovery stunted despite August upturn

The Society of Motor Manufacturers and Traders has reported that the UK new car market rose by 1.2% in August, with 68,858 new vehicles joining the roads.

However, while this represents the first growth month since February, August volumes were the lowest since 2013 (bar 2021) and mean year-to-date registrations are still down 10.7% on last year and 35.3% lower than the first eight months of pre-pandemic 2019.

Electric vehicles remain a source of optimism for the industry, with August growth recorded at 35.4% to see them occupy a 14.5% market share. Although here too the recovery is stalling, with year-to-date increases now at 48.8% compared to the 101.9% growth rate recorded in the first quarter.

Meanwhile, the UK light commercial vehicle (LCV) market fell by 24.6% to 15,520 units last month, meaning this sector has now experienced an entire year of decline.

Mike Hawes, SMMT Chief Executive, said, “August’s new car market growth is welcome, but marginal during a low volume month. Spiralling energy costs and inflation on top of sustained supply chain challenges are piling even more pressure on the automotive industry’s post-pandemic recovery, and we urgently need the new Prime Minister to tackle these challenges and restore confidence and sustainable growth. With September traditionally a bumper time for new car uptake, the next month will be the true barometer of industry recovery as it accelerates the transition to zero emission mobility despite the myriad challenges.”

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ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

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Fix Auto UK celebrates 20th anniversary with award ceremony

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NBRA welcomes Synetiq as part of green parts push

UK salvage, dismantling and vehicle recycling company Synetiq has joined the NBRA in a bid to raise awareness and uptake of green parts.

Research has found that nearly 30% of bodyshops do not use green parts in repairs, although most say this is down to resistance among customers and work providers.

The NBRA and Synetiq argue this proves that more needs to be done raise the economic and environmental benefits of using green parts in repair.

David Bradley, Head of Green Parts at Synetiq, said, “We’re proud to become a member of the NBRA and to have the chance to engage and listen to their members across the UK. One of the main reasons for our collaboration is that we share such similar values, and we exist for the same purpose – to transform our industry for the better. We can only do this by working together, particularly to raise the awareness of green parts and the benefits they bring.

“We’re already seeing the tide of change in opinions of using green parts and collaboratively we aim to keep this momentum going by listening and acting on feedback. We want members to help shape the future of green parts and I believe that together, we are a powerful voice that can make an impactful difference to our industry, our customers and in the global efforts of reducing carbon emissions.”

Chris Weeks, Director at NBRA, said, “NBRA have been pushing the environmental message for many years now and in October this year will host our third Greener Bodyshop Awards. However, profitability, parts delays and speed of repair is almost a more immediate challenge for repairers, one which can be significantly counteracted with intelligent use of recycled parts.

“Synetiq are incredibly proactive in this space and very keen to work more closely with the NBRA and to understand what more can be done to assist the sustainability of both repairers and the environment. We are very pleased to announce this collaboration.”

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ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

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Fix Auto UK celebrates 20th anniversary with award ceremony

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Fix Auto UK strengthens Midlands footprint

Fix Auto UK has announced that Fix Auto Telford has joined its network, bringing to 18 the number of branded repair centres in the West Midlands.

The 15,000 sqft site already boasts 24 work bays and three spraybooths, but joining the network will precede a major programme of investment that will include new equipment, a redesign of the workshop and further recruitment.

Group Operations Manager Alan Clavin said, “We have built up a fine reputation locally as one of the region’s leading repairers but we feel we have a lot more potential particularly when you consider our company’s true expertise really lies within vehicle sales.

“Joining Fix Auto UK will bring the industry expertise and experience we covet that will undoubtedly help elevate our services and raise our productivity to a whole new level.”

Ian Pugh, Managing Director for Fix Auto UK, said, “We are always striving to bolster our network and what better than to have arguably Shropshire’s leading vehicle sales and servicing operations join us.”

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ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

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Fix Auto UK celebrates 20th anniversary with award ceremony

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ARC360 news round up – Friday 2 September    

Register NOW! 

webinARC: technology in motor claims 2022 

Wednesday 21 September @ 1.30pm 

In this webinARC we look at the latest ways in which technology is being used to seamlessly connect the motor claims cycle. 

Copart Colchester upgrades underway

Copart is continuing its commitment to its Plan-Net-Zero strategy with major infrastructure upgrades underway at its Colchester Operation Centre. 

In line with the sustainability blueprint established at the recently refurbished Bristol Operation Centre, Copart’s Colchester site is following a programme of upgrades that will include state-of-the-art insulation, low energy LED lighting, and new onsite waste treatment facilities to filter and clean water. 

Brown secures Solera appointment 

Solera Audatex UK has appointed Ian Brown to its account management team. 

With more than 20 years’ experience in the industry, he said, “I have worked closely with Solera over the last few years and when I was offered the opportunity to join the organisation I had no hesitation in accepting.” 

Galaxy stars with new abrasive technology

Mirka is promoting its new high technology abrasive, Galaxy, which combines a new innovative self-sharpening ceramic grain, a clog-resistant coating, and the new multi-fit hole configuration to promote both endurance and effectiveness.   

Coles part of Green solution 

The Green Parts Specialist has appointed Andrew Coles as new Client Relationship Manager. 

He will work with existing clients while building relationships with new ones. 

Andrew said, “With repairers facing massive challenges due to supply chain issues, I’m excited to build partnerships with our insurers and bodyshops to promote a greener, more sustainable future in their repair network.” 

Askin earns AIG promotion 

Doug Askin has been promoted to Head of UK Motor Claims at AIG UK. 

He said, “It’s an absolute honour to be asked to lead our UK motor claims and a privilege to work with such a talented group of individuals.” 

First repairer sets new VBRA standard 

D Gawthrope ACR has become the first business to secure certification to the new Structural Truck & Van Body Repair standard. 

Introduced by the VBRA in partnership with the IMI, the standard has been developed to measure and monitor the skills required to repair large vehicles safely, in line with modern technologies.  

Further registrations to the standard are now being processed.  

Tesco Underwriting extends FMG collaboration 

Tesco Underwriting has enhanced its partnership with FMG by appointing the claims management specialists to provide repair and mobility solutions for Tesco Bank Car Insurance customers. 

This follows the news last month that FMG had been appointed to deliver a vehicle repair management solution to Tesco Underwriting policyholders. 

Wyndon secures Tesla approval 

Wyndon Motors Coventry has added Tesla to its list of prestige brand approvals that also includes Aston Martin and Mercedes-Benz. 

It secured approval after vigorous testing and assessments and is now certified to carry out safe repairs to the entire Tesla range.  

ACIS high with O’Neill appointment 

ACIS has named Ryan O’Neill as new Head of Sales. 

In his new role he will be responsible for developing new business opportunities from multi-site operators and work providers such as insurers, network managers and insurer clients. 

Road Safety Week theme revealed 

Road Safety Week will take place from 14-20 November under the theme, ‘Safe roads for all.’ It will raise awareness of new government legislation around vehicle technologies, speeds, safe roads, and the new hierarchy of road users. 

Managed by Brake, Road Safety Week is the UK’s largest road safety campaign.

More Insights

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

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ACIS high with O’Neill appointment

ACIS has named Ryan O’Neill as new Head of Sales.

In his new role he will be responsible for developing new business opportunities from multi-site operators and work providers such as insurers, network managers and insurer clients.

O’Neill joined the company in 2016 as Customer Programmes Manager and was promoted to Business Development Manager in 2019, taking responsibility for managing ACIS’ key accounts including TrustFord, Gefco and Europcar. 

Mark Smith, Director, said, “Since joining ACIS, Ryan has demonstrated his commitment and drive to develop new business opportunities that benefit all our stakeholders, built on a strong foundation embedded in technology solutions. We are confident he will continue to add tremendous value to the whole supply chain.”

Ryan added, “I’m delighted to take up the role of Head of Sales to continue driving forward growth for all our key accounts, work providers and network distribution partners.”

More Insights

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

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Associate Partners