Industry targets new talent during National Apprenticeship Week

The automotive industry has rallied to support National Apprenticeship Week, with businesses from all sectors promoting the sector to the next generation through a range of initiatives and events.

At the Nottingham College Apprenticeship evening, both Michael Golding, Network Manager at LV, and Managing Director of Gemini Accident Repair Centres Dave Sargeant were on the AutoRaise stand discussing automotive career opportunities to students and parents.

Meanwhile, Gemini’s reputation for supporting new talent was underlined when it won the ‘Learning and Development’ category at the Insurance CX Awards 2024.

Elsewhere, Autocraft Group emphasised its commitment to developing fresh talent. The group has five apprentices at the moment, with workshop apprentices on respected manufacturer programmes such as Volvo and VWG.

Also nurturing new skills is Steer Automotive Group. Its apprenticeship theme this year is ‘Skills for Life’ and the group has recently unveiled its first ever Apprentice Skills Competition, which will continue throughout February.

Meanwhile, Vella Group Technical Training Manager Allan Wareing has highlighted the opportunities provided by the multi-skilled apprenticeship programme he leads. The Vella Group currently has 29 apprentices on its books.

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Used car sales enjoy robust sales year

More than seven million used cars were sold in the UK last year as the market increased by 5.1%, or 351,915 units, from 2022.

The Society of Motor Manufacturers and Traders (SMMT) has reported that sales were up four quarters in a row.

Meanwhile, used EV sales nearly doubled through the year, rising by 90.9% to a record 118,973. That accounted for a 1.6% share of the overall market, which was up from 0.9% in 2022.

Hybrids and plug-in hybrid also had a good year, increasing by 40% and 25.1%.

However, diesel and petrol remained the most popular fuel types with 94.3% of the overall market.

Mike Hawes, SMMT Chief Executive, said, “A healthy new car market is key to driving choice in the used sector and it’s great to see record numbers of second and third owners benefitting from the growing availability of electric vehicles. The demand is there, but to sustain it we must enable every motorist to make the switch. The upcoming Budget is a prime opportunity for government to do just that – halving VAT on new EVs, while making public charging as easy and affordable as plugging in at home, would ensure a faster and fairer transition for all, giving the UK a green economic boost.”

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Trend Tracker Report now live

Trend Tracker has published its comprehensive UK Motor Claims and Body Repair Report 2023-24.

The 266-page report includes the latest data, trends and analysis from across the motor claims and body repair sector.

This includes a summary of market developments amidst continued economic challenges, a focus on electric vehicles, detailed insights around trends within the repair market, sustainability within the supply chain, and the latest from the motor insurance market.

The report is a culmination of months of research, and features key contributions from the likes of Dean Lander, Head of Repair Sector Services at Thatcham Research, Lauren Harman, Claims Performance and Reporting Manager at Zurich, Alan Hayes, Legal Director at Carpenters, Derren Martin, Director of Valuations, cap hpi, industry expert David Shepherd, Steve Silverwood, Managing Director at ECA Business Energy & Planet First Energy, Helen Carling, Commercial Director at SYNETIQ, Wayne Mason-Drust, Managing Director at Accident Express Group, Head of Insights at Zapmap Jade Edwards, and Managing Director at Industry Insights Steve Thompson.

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TGSS formed after management buyout

Key figures in the sector have come together to launch telematics solutions provider Trak Global Security Solutions (TGSS).

TGSS has been created following a management buyout of the IMS stolen vehicle recovery division by former commercial director Dave Turnock and entrepreneur Andy Christopher.

Dave Shepherd has been appointed Chairman, while Alan Cottrill and Mark Ward have joined as non-executive directors.

Dave said, “I am proud to say I was an integral member of the senior management team that has steered IMS into being the world’s leading provider of telematic data solutions. I feel privileged to be given the opportunity of taking over the reins of the SVR division. The move enables myself and the new team to be able to dedicate 100% of our time to drive its success to a whole new level.

“The SVR division really was a sleeping giant within the IMS group but one that with the drive and passion we have for its services along with our innovative plans for new tech, we can become the sector leader. Not just here in the UK, but across Europe.”

Andy added: “IMS is a great British success that has long led field with its provision of telematic data and I am delighted the company has given Dave and myself the opportunity to take over its SVR division and entrusted us to take it to that next level. While our core customer base will always be the vehicle rental and lease sectors, our aim is to develop a more consumer-based service, one in which we’ll deliver with the same unrivalled customer journey.”

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Repairify offer proves a huge hit

Repairify’s offer of free remote services for three months has saved bodyshops thousands of pounds since it was announced at the end of December, with hundreds of free jobs already undertaken.

The offer was introduced to support repairers amidst rising operational costs.

Toyota topped the vehicle manufacturer brands being worked on, while the average wait time for a Repairify IMI-qualified technician to support the shop was just 1.8 minutes.

Phil Peace, Managing Director, said: “We’ve been delighted with the high number of jobs new customers have been completing as a result of our ‘three months free’ campaign, saving them considerable money. With thousands of jobs being completed quickly every day, customers are benefiting significantly from our remote services and unrivalled technical support.”

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Strong start to 2024 for car sales

New car registrations grew for the 18th month in a row in January, rising 8.2% to 142,876 units.

The Society of Motor Manufacturers and Traders has also reported that the month saw the one millionth electric vehicle sold in the UK, with 20,935 BEVs registered, a rise of 21%, taking the overall total since records began to 1,001,677.

Meanwhile, the BEV market share also grew year on year to 14.7%, with plug-in hybrids up 31.1% and hybrids down 1.2% to a 13.1% market share.

SMMT data also found that UK new van registration volumes rose 8.4% to 23,962 units in the best January for three years, with the market growing for 13th consecutive month.

Mike Hawes, SMMT Chief Executive, said, “It’s taken just over 20 years to reach our million EV milestone – but with the right policies, we can double down on that success in just another two. Market growth is currently dependent on businesses and fleets. Government must therefore use the upcoming Budget to support private EV buyers, temporarily halving VAT to cut carbon, drive economic growth and help everyone make the switch. Manufacturers have been asked to supply the vehicles, we now ask government to help consumers buy the vehicles on which net zero depends.”

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Silverlake supports Ukraine effort with first aid kits

Silverlake is partnering with charity UK Sunflower Aid to support refugees in Ukraine.

It is sending recycled vehicle first aid kits to the country as well as fuelling all the vans needed to transport them there.

To date it has collected and shipped over 1,500 first aid kits from its Sheffield site.

Paul Fullick of UK Sunflower Aid said, “We have moved almost 600 tons of humanitarian aid and medical supplies directly to the people and hospitals in Ukraine. The support we get from organisations like Silverlake is essential and helps us to deliver this life saving aid. Thank you to everyone at Silverlake who help keep the wheels moving, the people of Ukraine are extremely grateful.”

Allen Prebble, MD at Silverlake said, “We know Paul from our sponsorship of the Silverlake C1 Racing Series. He is a racing driver with Team BRIT, a disability motorsport team that races in the Series.  When I heard what he was doing to support the people of Ukraine I knew Silverlake had to get involved. Recycling vehicle first aid kits was a meaningful and valuable way we could help, as well as supplying tanks of fuel for the aid vans setting out for the Ukraine border. UK Sunflower Aid has achieved so much and we are proud to be helping them to make a difference to those caught in the ongoing conflict in Ukraine.” 

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ARC360 News Round-Up – Friday 2 February 2024

Bodyshop briefs

  • Cannock-based Premier ARC has secured PAS 2060 certification.
  • Hilton Coachworks has becomean approved BMW repairer.
  • GRM Bodycraft has opened its fourth site in Scotland. The new express repair centre is based in Dundee.
  • Nova Automotive Group has announced its new Witham site will launch next week.
  • KC Autos has secured Toyota- Lexus approval.

Industry News

Thatcham Research hosts BYD Product Showcase

For two days in January (Wednesday 24 and Thursday 25 January 2024) Thatcham Research played host to a number of invited guests for Chinese vehicle manufacturer BYD (Build Your Dreams) Product Showcase. ARC360 was on hand to explore the products, learn more of the Thatcham Research – BYD relationship, and glean insights in the vehicle manufacturers plans for 2024.

Steer announces Lovells and Pronto acquisition

Steer Automotive Group has acquired all 11 Lovells Auto Body Centres and Pronto Accident Repair Centres.

The integration of Lovells and Pronto, which boasts approvals from the likes of BMW, Tesla, Mercedes-Benz Van, Audi, VW Skoda Seat, Kia and Hyundai, consolidates Steer Group’s current East Midlands’ footprint.

Premiums up another 12% in Q4

New figures from the Association of British Insurers have found that motor insurance premiums rose 12% in the fourth quarter of 2023. Average policies increased from £526 in the third quarter to £627 in the last three months of the year.

Taking the year as whole, prices rose by more than 25% from 2022.

Network benefits

S&G Response has highlighted the benefits of being part of its repair network, including pricing transparency, accurate triage, and ongoing support.

Its network now includes 225 repairers nationwide and 58 specialist HGV repairers.

BASF working towards sustainability standard

BASF’s Coatings division is discussing the introduction of an independent global certification standard to manage demand for sustainable accident repairs and the creation of a uniform standard based on tested criteria.

The criteria will provide a guideline to bodyshops on how to become more sustainable and help them to prepare for the increasing legal requirements such as CO2 emission reports.

GT Motive announces first price increase

GT Motive has announced it first ever price adjustment.

An eight per cent increase will be introduced form 1 March, affecting estimate creation (VQ included, VRN-VIN included), manual estimate creation, system access charges, and VIN query.

London traffic the slowest in the world

London traffic is the slowest in the world, according to a new report published by Tom Tom. It found that a typical 10k drive in London now takes 37 minutes and 20 seconds.

Globally, the report revealed that average speeds decreased in 228 of the 387 cities it analysed.

Automotive apprentices spike by 9%

Automotive apprenticeships rose by nine per cent in the first quarter of the new academic year, according to data from the Institute of the Motor Industry.

It found that the ‘Motor Vehicle Service and Maintenance Technician (Light Vehicle)’ pathway was the most popular choice with 1,500 starts, while the ‘Autocare Technician’ pathway also experienced a significant 38% increase, representing 28% of all automotive apprenticeship starts.

2023 safety scores revealed

Euro NCAP has announced that of the 17 safety ratings issued for new cars last year, 14 received five stars and three received four stars.

Ben publishes new employer newsletter

Automotive charity Ben has unveiled its first newsletter dedicated to automotive employers.

The publication will highlight the services Ben offers to anyone who has worked or is working in the industry, while also sharing upcoming health and wellness awareness campaigns and other industry events.

NBRA signs digital deal with Fixico

The National Body Repair Association (NBRA) has secured a digital partnership that will provide its members with comprehensive data-driven insights, enabling them to make better operational decisions and deliver improved customer service.

It is partnering with Fixico, a leading digital car repair management platform, and by integrating its technology it will deliver in-depth data insights to its 720 members to support repair optimisation and monitoring.

WorldSkills UK confirms Pearson partnership

WorldSkills UK has announced a new partnership with leading learning company Pearson.

Pearson will be the official partner of Team UK for the 47th WorldSkills Competition, which takes place in Lyon from 10–15 September.

MOT tests to remain unchanged

The UK government has confirmed that first MOTs will remain at three years after registration and annually thereafter, scrapping plans to extend MOT periods after consulting with the industry.

Meanwhile, the Institute of the Motor Industry has warned that an estimated 73% of MOT testers have still to take their Annual Assessment before the 31 March deadline.

Monolith and About:Energy announce AI partnership

A new partnership between AI software provider Monolith and battery technology innovator About:Energy could accelerate the R&D process around EV batteries for vehicle manufacturers by 12-18 months.

As part of the collaboration, the companies will deliver AI-powered battery modelling, testing and validation to provide manufacturers with deeper insights.

IGA calls for further apprenticeship funding

The Independent Garage Association has called for urgent government support for apprentices.

It has said apprenticeship numbers have fallen 37% since the Apprenticeship Levy was introduced in 2017 and is now calling on Chancellor Jeremy Hunt to introduce additional funding in his Spring Budget.

asTech secures ADAS partnership with Ford

asTech – driven by Repairify has announced it is now a Ford Authorised Service Provider for ADAS.

Shops in the brand’s certified collision network will now be able to use asTech technology and remote services to perform ADAS calibrations for Ford and Lincoln vehicles.

Trend Tracker report on the way

The latest 250-page Trend Tracker Report will be published shortly, including industry data, trends and expert analysis, as well as thought leadership pieces from industry experts.

On your bike

GSF Car Parts is tackling both the London traffic and carbon emissions by piloting deliveries between its 14 London branches via e-cargo Vok Bikes.

VM news

Volkswagen ID.7 win What Car? Safety Award

Volkswagen’s ID.7 has topped a five-car shortlist to win the 2024 What Car? Safety Award.

It won the award based on Euro NCAP test scores as well safety systems such as active and passive safety technology.

Suzuki tops UKCSI charts

Suzuki GB has been named as the top automotive brand in the latest bi-annual Institute of Customer Service’s UK Customer Satisfaction Index (UKCSI).

It finished 15th overall in a list of 270 organisations from across all industries.

VWG unveils specialist AI lab

Volkswagen Group has launched a new AI Lab to support product development.

It will now collaborate with the tech companies in Europe, China and North America to rapidly develop and implement new AI-driven in-car innovations.

Hyundai sales top four million

Hyundai sales in 2023 reached 4,216,898 units worldwide, representing a seven per cent increase on 2022. Meanwhile, revenues were up 14%.

In the fourth quarter alone, sales topped one million, driven by a 5.3% increase in markets outside of Korea.

Volvo sets new sales high

Volvo has reported a 21% increase in revenues in 2023 with the brand setting a new sales record of 708,716 cars.

Meanwhile, EV sales rose 70% to 113,419 units.

Polestar 4 hits UK shores

The Polestar 4 is now officially available in the UK. The model is the brand’s first SUV coupe to launch without a rear window.

People

  • Furrows Group has appointed Olly Edwards as new Telford ARC Manager.
  • Smart UK has announced the appointment of Jason Allbutt as its new CEO
  • Chris Hanks and Richard Giaramita have been appointed Account Directors at Copart UK, while Mark Szefer has been promoted to the same role.
  • sopp+sopp has appointed Chris Beeby as Director of Business Development.
  • The Grove Group has appointed Dan Sutac as Regional Development Manager for the Northern Territory.
  • Michael Massey has been appointed Senior Application Engineer UK&I at 3M.
  • Kelly Clarke has been named Project Manager at Absolute Bodyshop Solutions.
  • Solus has been shortlisted for the IMI Championing Diversity Award.

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Thatcham Research hosts BYD Product Showcase 

For two days in January (Wednesday 24 and Thursday 25 January 2024) Thatcham Research played host to a number of invited guests for Chinese vehicle manufacturer BYD (Build Your Dreams) Product Showcase. ARC360 was on hand to explore the products, learn more of the Thatcham Research – BYD relationship, and glean insights in the vehicle manufacturers plans for 2024. 

In 2023, BYD sold a total of 3,024,417 new energy passenger vehicles worldwide. During Q4 2023 it also claimed the crown as the global leader in electric vehicle sales. Its self-proclaimed ‘the biggest electric vehicle company you’ve never heard’ is therefore fitting but all that would appear to be about to change. 

Founded in February 1995, BYD is a high tech, vertically integrated company devoted to leveraging technological innovations for a better life. Already established in more than 70 countries and 400-plus cities worldwide, the business has in excess of 600,000 employees worldwide.   

Its mission is to ‘Cool the Earth by 1°C’ by creating a complete, zero emission ecosystem powered by clean energy. Its products are already synonymous across battery-electric vehicles; buses; trucks and forklifts; the SkyRail monorail system; solar power generation and energy storage systems; and consumer electronics.  

With its automobile division now within the European market – and significant plans – the business is truly poised to establish itself as the leading New Energy Vehicle (NEV) brand. 

The day highlighted BYD’s three current Euro NCAP five-star rated models in the UK: ATTO 3 (SUV), DOLPHIN (small hatchback) and SEAL (premium saloon) with BYD and Thatcham Research experts on hand to guide delegates around the vehicles as well as learn more during a number of engaging and insightful seminars. Attendees also got the opportunity for a ‘ride experience’ in the vehicles – further demonstrating their ADAS technical capabilities and systems. 

In a move which supports the claims sector’s ongoing desire for consistency and transparency with advancing technology, safety and driver assistance systems are standard throughout model ranges on BYD vehicles. As an example, the SEAL – both Design and Excellence AWD versions – feature a plethora of systems: 

  • Adaptive Cruise Control (ACC) & Intelligent Cruise Control (ICC) 
  • Intelligent Speed Limit Information (ISLI) & Intelligent Speed Limit Control (ISLC) 
  • Predictive Collision Warning (PCW) 
  • Forward Collision Warning (FCW) 
  • Automatic Emergency Braking (AEB) 
  • Rear Collision Warning (RCW) 
  • Front Cross Traffic Alert (FCTA) & Front Cross Traffic Brake (FCTB) 
  • Rear Cross Traffic Alert (RCTA) & Rear Cross Traffic Brake (RCTB) 
  • Lane Departure Assistant (LDA) & Lane Departure Warning (LDW) 
  • Emergency Lane Keeping Assist (ELK) 
  • Traffic Jam Assist (TJA) 
  • Traffic Sign Recognition (TSR) 

Jonathan Hewett, Chief Executive, Thatcham Research explained, “We have worked with the BYD team to ensure safety, security and sustainable repairs are design attributes and in turn, that data supporting these important areas will be available to the insurance industry. This is vital as the whole mobility ecosystem embraces the seismic change to vehicles with ever more driver assistance systems, connectivity and electrified powertrains impacting risk.” 

With its vehicle range, BYD brings a host of innovation including its industry-leading Blade Battery, e-Platform 3.0 and Dual-mode hybrid power technology. 

BYD’s Blade Battery is developed on four key principles: enhanced safety, optimised strength, longer range and longer lifecycle. Arranged in an array of one rectangular flat pack, each cell serves as a structural beam to help withstand the force. The aluminium honeycomb-like structure, with high-strength panels on upper and lower side of the pack, greatly enhances the rigidity in vertical direction. 

The e-Platform 3.0 – common across all three models – is designed exclusively for pure electric vehicles creating efficient and safer new intelligent EVs. The SEAL is the first model equipped with the in-house developed CTB (cell to body) technology which integrates the Blade Battery into the car body. This ‘sandwich’ structure makes the Blade Battery both an energy storage unit and a structural component capable of withstanding significant forces. 

Adding to the three current models, BYD also has plans to introduce a hybrid SEAL U later this year – a proven strategy in other markets to support the mass market ‘transition’ to NEVs. 

Clearly, BYD already has a foothold within the UK with 24 ‘Pioneer’ stores now open across the country but 2024 will see the business significantly ramp up its presence across the market – plans for 70 dealerships by the end of the year indicating that intent.  

And with that, the aftermarket is poised to play its role – supported by Thatcham Research with information around vehicle technologies, repair strategies, known risks, technical support and standards helping to guide the sector during what promises to be evermore changing times.   

Watch this space! 

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Volkswagen ID.7 wins What Car? Safety Award

Volkswagen’s ID.7 has topped a five-car shortlist to win the 2024 What Car? Safety Award.

It won the award based on Euro NCAP test scores as well safety systems such as active and passive safety technology.

The ID.7 features a variety of innovative safety technology aimed at reducing risk to vulnerable road users such as a pop-up bonnet and sudden door opening prevention should a cyclist ride alongside the driver door. Meanwhile, its 95% adult occupant protection score was also the highest of any car that featured in the Safety Award shortlist.

A statement said: “The ID.7 provides technology to encourage safer driving and performed well across Euro NCAP’s increasingly challenging testing, from passive crash protection to active crash prevention. It is the combination of all these systems within the ID.7 that makes it stand out as the 2024 Safety Award winner.”

Also nominated were the BMW 5 Series, BYD SEAL, Lexus RZ, and Mercedes EQE SUV.

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