ABI unveils Premium Finance Principles

The Association of British Insurers (ABI) has announced a range of new principles to manage consumer costs around premium finance.

The Premium Finance Principles underline what fair practice should look like and revolve around five elements: transparency, affordability, fair value, proportionality and accountability.

The ABI addressed rising motor insurance prices by announcing a number of steps in February, with premium finance a key element of that.

It has now committed to five key principles:

Transparency: When setting out any cost for paying by monthly instalments, insurers should provide a clear comparison of the total cost of paying annually and the total cost of paying monthly. Insurers should also publish up-to-date, clear information about their common or average premium finance charges.

Affordability: When deciding on their premium finance offering to customers, insurers should have regard to the fact that many consumers cannot afford to pay for their insurance up front, in one lump sum and so charges for paying by monthly instalments can fall hardest on those who can least afford it. 

Fair value: Insurers must ensure that costs associated with monthly instalments represent fair value. As part of this, insurers should consider how any income from premium finance compares to their income on the core premium.

Proportionality: Insurers should ensure that charges are reasonable, relative to the costs of providing premium finance for monthly payments. Insurers should also consider charges relative to comparable and accessible alternative payment options, such as a credit card.

Governance and Accountability: Insurers must regularly review the cost to customers of premium finance, using suitable information or data to ensure any charges remain appropriate. They should ensure the right level of senior management accountability for their approach taken on premium finance charges and its impact on consumers.

Mervyn Skeet, Director, Head of General Insurance policy said, “The principles announced are one of a raft of actions we are taking to tackle the cost of motor insurance, which we know is putting pressure on households, especially those on lower incomes. We are doing all that we can within our reach as a trade body for insurers and hope that other organisations involved with premium finance follow our lead.

“We’re also looking to investigate policy steps that could help low-income households specifically, as well as deliver on our broader Roadmap to tackling costs. This includes a call on the government to reduce insurance premium tax (IPT), especially when they are bringing in record tax revenues as a result of higher prices.”

The impact of these principles will be published in an ABI report next summer.

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Fix Auto Loughborough celebrates Stellantis approval

Fix Auto Loughborough has announced that it has secured Stellantis vehicle manufacturer approval.

The Leicestershire site has previously held approvals for Vauxhall, Peugeot and Citroën but now extends its portfolio to encompass the entire Stellantis stable.

Stellantis joins VAG Group, Kia and Mitsubishi among the company’s brands, meaning it now has VM approval for nearly 48% of the UK car parc.

Owner Paul Smith said, “Having previously held the approvals for Vauxhall, Peugeot and Citroën, we have a legion of returning customers who are always seeking that extra confidence when handing their car keys over, stepping up and undergoing the VM process for the entire Stellantis stable of vehicles was the next move for us. We have had to invest in some new equipment and additional training for the team, but apart from that I am delighted to say the whole process has been seamless.”

Greg Watson, Northern Regional Bodyshop Development Manager for Stellantis, added, “Paul and his team run an extremely tight ship with a terrific team of highly experienced repairers on the shop floor supported by a great customer service team. They have all risen to every challenge we ask of all who carry the Stellantis Approval.”

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ARC360 News – Friday 25 April 2025

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25-04-2025

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Ben launches personal MOTs

Automotive industry charity Ben has introduced new health checks for those working in the automotive sector.

The new service offers a personal physical and mental MOT through one-on-one conversations with a qualified health professional. The health checks also identify potential issues and suggest positive steps to support better living and working.

Anyone interested can benefit from a 20-minute physical check that covers heart rate, blood pressure, body mass index and body fat percentage, or a 30-minute physical and mental check.

To start the roll out, Ben will offer heath checks at the upcoming UK Garage and Bodyshop Event on 5-6 June at the NEC.

Rachel Clift, Health & Wellbeing Director at Ben, said, “It’s never been more important for employers to prioritise employee health and wellbeing, especially at the moment when there are multiple work and life pressures on our automotive family. Employee absences can be linked to lifestyle-related illnesses, with factors such as alcohol, obesity and smoking known to be at the root of many health conditions.

“With one in three automotive people reporting to be struggling with their mental health or wellbeing, providing a health check is a proactive step, empowering people to take control of their health and wellbeing so they can lead healthier, more fulfilling lives. By booking Ben Health Checks for your employees, you’re not only investing in your people and your business, you’ll also be supporting your industry charity.”

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ARC360 News – Friday 25 April 2025

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25-04-2025

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Vella Group announces Axiom acquisition

The Vella Group has acquired Axiom Accident Repair Centres, which comprises two repair sites in Peterborough and Daventry.

Axiom was founded in Peterborough in 2020 by Jordan Fisher and Tony Hodgson, with the Daventry site opening in 2021.

Marc Holding, Managing Director of The Vella Group, said, “We are incredibly happy to be welcoming Axiom Accident Repair Centres into The Vella Group. Jordan, Tony, and the team have built an excellent business with a strong market position. Axiom has a reputation for delivering high quality repairs and being a people-centric business; demonstrated by the support they have continually shown to their staff.”

Jordan added, “Over the last four years we have been through a lot with our staff, most of whom have been with us from day one and helped us through the turbulence of Covid-19 and lockdowns. After seeing the personal approach The Vella Group takes, we knew they were the perfect fit to take what we have built to the next level. Our staff will be in safe hands and that means more to us than anything else.”

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ARC360 News – Friday 25 April 2025

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25-04-2025

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ARC360 News – Friday, 19 April 2024

Key repairers subscribe to ARC360 conference

Some of the leading lights within the repair community have already confirmed their attendance at this years ‘future vehicle technology’ themed ARC360 conference taking place on Thursday 27 June 2024 at the Manufacturing Technology Centre (MTC) in Coventry.

Consumer Intelligence to kick start New Generation discussions

Catherine Carey, Head of Marketing at Consumer Intelligence is set to kick-start ILC’s New Generation in Claims Conference 2024 by revealing research findings centred on careers in insurance. 

Titled ‘Perception Vs reality: redefining careers in insurance’ the session will explore the contrast between how current insurance professionals view their careers and the common misconceptions held by outsiders.  

Bodyshop Briefs

  • Accident Express Direct is transitioning to BS 10125:2022 after receiving a positive recommendation.
  • Steer Automotive Group won the People Team of the Year Award at the British HR Awards. The group was shortlisted in three categories.
  • Llandudno-based Hefin Jones Vehicle Body Repairs has passed its first BS10125 audit.
  • Komoo Wigan has secured BS 10125:2022 certification after achieving 100% compliance.

Industry News

Repair market facing over-supply issue

New insight from Trend Tracker suggests that after a period of capacity challenges in vehicle repair, the market could be about to enter a new phase.

It says a combination of greater investment in the sector coupled with falling demand could create a dynamic where supply outstrips demand, although it warns that the continued skills crisis could go some way to balancing that in the coming years as the industry struggles to attract the 107,000 EV technicians and 25,000 ADAS technicians that will be needed by 2030.

EV values continuing to fall

A new white paper into the UK used car market has revealed a dramatic fall in EV prices compared to their petrol and diesel counterparts.

The INDICATA Market Watch found a 20% fall in used EV prices in just six months during 2023, meaning they began 2024 more than 42% cheaper than both used petrol and used diesel cars.

New voices wanted for Diversity Group

The IMI is looking for more people to join its Diversity Task Force Working Group. Members will have the opportunity help shape the future of the industry by taking part in group meetings and sharing examples of best practice.

Plastrepair celebrates IMI approval

Plastrepair, which develops speciality tools and materials for plastic repairs in the vehicle repair sector, has announced that its training programme has now secured IMI approval.

MIB tackles uninsured driving

The Motor Insurers’ Bureau has launched a new initiative in collaboration with police forces to remove uninsured drivers from the road.

In the first of a series of one-day operations, it worked with officers from South Wales, Gwent, Avon and Somerset, Wiltshire, and Thames Valley Police to seize a number of uninsured vehicles from motorways across the region.

FCA warns of unexpected DCA costs

The FCA has written to motor finance firms urging them to maintain the financial resources needed to absorb the costs of discretionary commission arrangements (DCA), following its own review into the issue.

This includes planning for any additional operational costs from increased complaints and meeting the costs of resolving those complaints.

HELLA launches IMI-approved academy

HELLA has unveiled its new IMI-approved academy at its Chipping Warden head office.

The state-of-the-are facility provides classroom-based learning with hands-on workshop training.

Last day of AWE24

The inaugural Automotive Work Experience Week concludes today.

Introduced jointly by the Institute of the Motor Industry, School of Thought Automotive and Autotech Academy, the initiative is urging all employers to play their part in fighting the skills crisis by committing to a week’s work placement for at least one young person this year.

Inchcape sells retail operations

Inchcape is selling its UK retail operations to Group 1 Automotive for £346m as part of its strategy to become a distribution-focused business.

The deal includes more than 80 forecourts and is expected to be completed by the end of the third quarter.

EVs and petrol to dominate car sales by 2027

A new report predicts that EVs will make up 34% of all new car sales by 2027, with 701,893 registrations compared to 722,537 (35%) petrol sales. Diesel meanwhile will plummet to just three per cent.

According to Cox Automotive’s Fuel Type Forecast, petrol cars will however still dominate used car sales (62%), ahead of diesel (30%), with EVs languishing on a 5.9% market share.

SMMT wins workplace gold

The Society of Motor Manufacturers and Traders (SMMT) has gained gold accreditation from Investors in People (IIP), recognising it as one of the best places in the UK to work.

Just 17% of organisations seeking IIP accreditation secure gold.

BASF collaborates on hybrid hypercar battery

BASF has collaborated with RML Group to develop an immersion-cooled battery for a high-performance hybrid hypercar. It features a capacity of 4.2 kWh and weighs less than 75kg.

Meanwhile, the company has been named as a 2023 Supplier of the Year by General Motors (GM), making it the 17th time in 32 years it has won the accolade.

BASF has also emphasised how its innovative engineering solutions can support manufacturers meet sustainability targets around recyclability and low product carbon footprint.

Tyre recycling service cutting costs by 30%

Purchase Direct has introduced a new waste tyre collection and disposal service through its sister company, Outsourced Waste, which is delivering savings of over 30%.

BIBA and NOVO unveil EV insurance solution

The British Insurance Brokers’ Association and NOVO have launched a new motor insurance scheme that offers BIBA members like-for-like replacement mobility, access to EV-qualified repairers, and specialist EV claims management.

NFDA survey shows VM relationships trending upwards

The relationship between dealers and manufacturers is on an upward curve, according to the winter edition of the NFDA’s Dealer Attitude Survey.

Carried out between January and March, the survey attracted 2,321 responses with average scores up in 47 of the 56 questions.

VM News

JLR unveils BESS in class

JLR has partnered with energy storage start-up Allye Energy to develop a new portable Battery Energy Storage System (BESS) that can store 270kWh of energy, the equivalent of nearly a month’s worth of power for the average UK home.

Nissan on course to deliver all-solid-state batteries

Nissan aims to launch EVs with all-solid-state batteries by 2028 and has shown off the production line in Japan where they will be developed.

All-solid-state batteries will have twice the energy density as lithium-ion batteries, will offer shorter charging times and lower costs.

Polestar cuts emissions by nine per cent per car

Polestar’s first sustainability report has revealed that emissions per car sold last year were down by nine per cent, while the company cut absolute emissions by five per cent. 

People

  • Avant Group has appointed Mark Adkins as new Technical Project Manager.
  • Danielle Fenwick has joined the customer care team at 1st Choice ARC.
  • FMG (Fleet) has named Helen Keenan as Account Director.
  • WhoCanFixMyCar has appointed Amada Webb as Chief Finance Officer and Craig Livings as Chief Technology Officer.

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Key repairers subscribe to ARC360 conference 

Some of the leading lights within the repair community have already confirmed their attendance at this years ‘future vehicle technology’ themed ARC360 conference. 

Taking place on Thursday 27 June 2024 at the Manufacturing Technology Centre (MTC) in Coventry, the event is supported by Corporate Partners: BASF, CAPS, Copart, Entegral, Enterprise, Mirka, Nationwide Vehicle Assistance, S&G Response, Solera Audatex; along with Partners: Gemini ARC, Repairify and Prasco. 

The event is sponsored by Activate Group and Thatcham Research along with Stellantis which will host the ‘Stellantis Zone’ on the day.. 

A number of the UK’s leading repairers are already confirmed to attend the event – which follows up on last year’s highly acclaimed specialist electric vehicle (EV) event to further explore just how technology is shaping the future of the industry and how businesses can optimize their value in the supply chain.  

Repairers already subscribed to attend include: Accident Express, Allied Vehicles, Autocraft Telford, Brian Robson Coachworks, Castle Coachworks, Chartwell, Cougar Direct, Devonshire Motors, Fix Auto, KC Autos, Motofix, Solus Accident Repair Centres, Steer Automotive, The ARC Group and The Vella Group. 

A host of key insurance influencers from Action 365, Ageas, Allianz, Arch Insurance, Aviva Insurance, Broker Direct, Collingwood, Direct Line Group, esure, First Central Services UK Ltd, Hastings Direct, Haven Claims, LV= General Insurance, Markerstudy Insurance Services Ltd, NOVO Incident Management, NFU Mutual and QBE are also already confirmed to attend. 

Underpinning the entire event will be a keen focus on what is arguably the most critical factor across the entire industry right now – people and skillsets. Throughout the day, discussions will link back to how the industry – as a combined entity – can help make the automotive incident repair sector a career destination of choice. 

Tickets for the event are on sale now – click here to book.

A limited number of special repairer guest passes are available, to join the waiting list please email mark@iloveclaims.com. 

To find out more about the opportunities available to get involved in the event – exhibition or sponsorship, or how to become an ARC360 Partner contact mark@iloveclaims.com or liane@iloveclaims.com

For a full overview of last year’s event, click here.

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Repair market facing an over-supply issue 

New insight from Trend Tracker suggests that after a period of capacity challenges in vehicle repair, the market could be about to enter a new phase. 

It says a combination of greater investment in the sector coupled with falling demand could create a dynamic where supply outstrips demand, although it warns that the continued skills crisis could go some way to balancing that in the coming years as the industry struggles to attract the 107,000 EV technicians and 25,000 ADAS technicians that will be needed by 2030. 

However, Trend Tracker analysis does indicate a potential period of over-supply in the repair market before then. 

Throughout 2023 repair costs escalated sharply, driven by a perfect storm of higher energy prices, increased labour rates, and the emergence of new technologies such as EVs and ADAS. To mitigate these higher claims costs, insurers raised the prices of their motor insurance products by more than 60%. 

This helped to make the repair sector more attractive to investors, and that has only increased as inflation has tapered off. In recent times the industry has been boosted by Elysian Capital investing in Activate Accident Repair, Oakley Capital in Steer Automotive Group, Chiltern Capital in Rapid Repair Network, Mobeus in ABL1 Touch, and Jenson in Axioma. 

That momentum has continued into 2024 with Trend Tracker data partners reporting a number of new members in the first quarter of the year.  

However, while this investment has created greater capacity, it has coincided with falling demand despite the fact that there are no less cars on the road neither has accident frequency decreased. 

Instead, Trend Tracker notes falling demand appears partly a result of economic decisions around the repair viability of certain models; the rising values of used cars; the growing number of EVs leading to more vehicles being written off – Trend Tracker salvage partners confirmed an increase in Cat N write offs in the past year while anecdotal evidence from repairers found that up to a quarter of all estimates completed were declared write offs; and consumers selecting different cover options to cut costs.  

According to GoCompare, 23% of consumers said they were selecting policies with a £500 voluntary excess to lower premiums, while 15% had increased their excess. Meanwhile, motorists were also cutting back on legal cover (eight per cent) and windscreen cover (six per cent), while three per cent had sold their cars or stopped driving altogether due to steepling prices. 

Paul Sell, Trend Tracker Director, said, “The converging factors of new investment creating new sites across the country and lead times falling has created available supply. But, increasing Cat N write-offs together with increased excesses and reduced policy covers are creating less vehicle repairs coming through. This could suggest the supply demand cycle maybe about to turn again, with consumers’ needs to mitigate price increases and the need to reduce claims costs unlikely to encourage volumes back into the new available capacity.” 

ARC360-Trendtracker-April24

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ARC360 News – Friday 25 April 2025

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White paper predicts price decreases in used EV market

A new white paper into the UK used car market has revealed a dramatic fall in EV prices compared to their petrol and diesel counterparts.

The INDICATA Market Watch has looked at the supply and value of used cars in the UK from 2020, and considered where prices will go in the coming few years.

Its data found that the UK used car market has been significantly more volatile than the rest of Europe since the pandemic struck, with prices remaining comparable until the second quarter of 2021 when they surged by 27% in the UK. Price escalations continued through the year, peaking in the second quarter of 2023 with a 41% uptick. This compares to a 25% rise in prices in Belgium, which was the second highest across European markets.

However, that represented the top of the curve and prices since then have been decreasing, with current trends suggesting used car values will fall by a further 27% in 2025 to return to pre-Covid levels.

Looking at the used car market by fuel type, BEV prices peaked in the third quarter of 2022 due to a shortage of semi-conductors but since then they have been on a continuous downwards spiral. This has partly been driven by a greater volume of used BEVs coming back into the market after two and three-year personal finance, leasing and salary sacrifice contracts.

Demand has not kept up with increased supply, leading to a 20% fall in prices in just six months during 2023. As a consequence, used EVs began 2024 more than 42% cheaper than both used petrol and used diesel cars.

The fall in UK used BEV prices has slowed dramatically since January, falling by just 1.3%, but with OEMs striving to meet the ZEV Mandate targets and more Chinese manufacturers flooding the market, INDICATA suggests that EVs will struggle to maintain price parity with ICE models.

Dean Merritt, INDICATA UK’s Head of Sales, said, “Price parity is vital for BEVs in the used market as consumers are now being offered all the latest fuel types at similar prices, where before used BEVs were commanding a 25-30% price premium which put buyers off going electric. In some cases, used BEVs are now cheaper than their equivalent ICE models.”

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ARC360 News – Friday 25 April 2025

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25-04-2025

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ARC360 News – Friday, 12 April 2024

Leading names back ARC360 event

Activate Group and Thatcham Research are the two latest names to show their support for ARC360’s ‘future technology’ themed conference taking place on Thursday 27 June 2024 at the Manufacturing Technology Centre (MTC) in Coventry.

The event is also now sponsored by Activate Group and Thatcham Research – both of whom will be present on the day – along with recently announced event partner Stellantis which will be hosting the ‘Stellantis Zone’.

Carpenters and Enterprise lead New Generation support

Carpenters Group and Enterprise are the two leading names to show their ongoing support of ILC’s New Generation in Claims Conference 2024 takes place on 25 April at etc.venues Manchester.

The New Generation in Claims programme for 2024 has been backed by Ambassadors: Activate Group, Edam Group, Gemini ARC, Kennedys, S&G Response and Solera Audatex.

Bodyshop Briefs

  • esure Group has unveiled its latest state-of-the-art bodyshop in partnership with Halo ARC, based in Saffron Waldon. 
  • The Vella Group has retained its PAS 2060 certification for a third year in a row after reducing emissions by six per cent in 2023 and becoming the first UK repairer to join the AkzoNobel Sustainable Repair Network last month.
  • Fix Auto UK has welcomed three more East Anglia-based repairers to its network. Bressingham Car Bodyshop will now operate as Fix Auto Diss, Autodoc has transitioned into Fix Auto West Norwich, and Red Rocket Accident Repair Centre will now operate as Fix Auto Great Yarmouth.
  • Redhill-based Finesse ARC has successfully passed its first Volkswagen Group paint and body audit.
  • Crewe-based dealer group Swansway Motor Group will open a new all-electric car dealership in Crewe following a partnership with Chinese manufacturer BYD.
  • Knaresborough-based Great North Auto Services is opening a second site in Harrogate.
  • Allied Vehicles Group-backed Fix Auto Glasgow North has acquired Fix Auto Wigan as part of a wider growth strategy that will see more acquisitions in the coming three years.
  • Perfect Paint MK has announced it has achieved ISO 9001:2015 accreditation.

Industry News

Repair costs contribute to record payouts

Motor insurers paid out a record £9.9bn in compensation in 2023, up 18% on 2022.

The Association of British Insurers said the increase was driven by repair costs rising from £4.7bn in 2022 to £6.1bn. Meanwhile, claims volumes rose 10% to 2.3 million.

Enterprise Flex-E-Rent bolsters numbers

Enterprise Flex-E-Rent is recruiting more than 100 new technicians across its 28 UK depots.

It is also expanding its training programme, which now provides up to 4,000 bespoke career planning and training hours to technicians every month.

Industry leaders unveil inaugural Automotive Experience Week

The School of Thought Automotive, the Institute of the Motor Industry (IMI) and Autotech Academy are collaborating to launch the industry’s first ever Automotive Experience Week.

Taking place from 15-19 April, AWE24 is a call to action with employers encouraged to offer a week’s placement to at least one young person during the year.

Silverlake announces significant fleet investment

Silverlake Automotive Recycling has invested in its fleet to meet growing demand.

It has added six new transporters to offer greater capacity for salvage collections, and four new vans to deliver reclaimed parts to bodyshops.

SYNETIQ secures safety certifications

IAA company SYNETIQ has achieved a key safety milestone by securing a globally recognised certification.

It has announced that its management team has attained the IOSH Managing Safely qualification while its board and directors have achieved IOSH Directing Safely. 

SMMT secures top employer award

The Society of Motor Manufacturers and Traders (SMMT) has been named one of Britain’s top places to work after achieving Gold accreditation from Investors in People (IIP), the international benchmark for workplace standards and people management.  

Hybrids pull away from EVs

New figures have revealed that used EV sales have fallen across Europe, but hybrids are more popular than ever.

According to INDICATA, a cooling of demand for EVs means they now make up just 4.1% of the online used B2C used vehicle market, while hybrids have grown to a record high of 15.3%.

Autocraft set for European expansion

Autocraft Solutions Group has announced plans to expand its EV battery repair footprint across Europe after securing a £24m finance deal from HSBC.

It plans to launch its REVIVE range of EV battery testing and repair services in southern Europe and Scandinavia.

Drivers in a tight spot

Drivers are paying out £424m every year to repair vehicles damaged due to tight parking bays, according to Churchill, which also revealed that parking space widths are based on 1970s guidelines while cars have increased by 12cm on average since then.

Delphi expands hydrogen parts portfolio

Global aftermarket leader Delphi has expanded its range of hydrogen vehicle parts and components available to the aftermarket.

It now offers 32 replacement component part numbers across braking, steering and suspension, vehicle electronics, and thermal management systems.

Automotive 30% Club announces Small Business Group

The Automotive 30% Club has announced it will launch a new Small Business Group to develop collective solutions to promote gender balance within the industry.

Meanwhile, Hella Aftermarket Managing Director Neil Grant has renewed his membership.

VM News

Euro NCAP announces new safety ratings

Euro NCAP has awarded safety ratings to three crossovers, with the NIO EL6 and Toyota EL6 both receiving five-star ratings.

Meanwhile, the Honda CR-V hybrid achieved a four-star rating.

BMW Group signs tech collaboration

The BMW Group has announced a new collaboration with Croatian tech company Rimac Technology to develop new solutions in EV batteries.

JLR announces strong sales results

JLR has reported wholesale and retail sales increases of more than 20% in the last financial year.

Wholesale volumes rose 25% to 401,303 units while retail was up 22% to 431,733.

Kia sets steep sales curve

Kia has announced sales targets of 4.3 million by 2030, with electric models accounting for 58% (2.48 million) of that.

This represents a 34% increase on the brand’s sales targets for 2024.

Tesla ditches low-cost model

Reuters has reported that Tesla has abandoned plans to develop an affordable EV for the mass-market, due to increasing pressure from Chinese manufacturers.

People

  • Accident Credit Group (ACG) has appointed Roxanne Cosby as Business Development Manager.
  • Satty Nanuwa has started a new role as Insurance Business Manager at Autoglass.
  • AutoGrab has appointed Rupert Pontin as UK Head.
  • Richard Farrar has been named Head of Operations – Refurbishment at Cox Automotive Europe.
  • Sydney Jeyes has been appointed Customer Experience Agent at Evolution Repair Group.
  • The Independent Paint Supplies team has appointed Marc Powell as Technical Sales & Support expert.
  • Gail Carr has been promoted from van driver at Carlac to Merchandiser for the Manchester area.
  • Equipmake has appointed Glenn Saint as Business Development Director.

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ARC360 News – Friday 25 April 2025

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25-04-2025

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ARC360 News – Friday 11 April 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

11-04-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

Leading names back ARC360 event 

Activate Group and Thatcham Research are the two latest names to show their support for ARC360’s ‘future technology’ themed conference in June. 

Taking place on Thursday 27 June 2024 at the Manufacturing Technology Centre (MTC) in Coventry, the event is supported by Corporate Partners: BASF, CAPS, Copart, Entegral, Enterprise, Mirka, Nationwide Vehicle Assistance, S&G Response, Solera Audatex; along with Partners: Gemini ARC, Repairify and Prasco. 

Meanwhile, the event is sponsored by Activate Group and Thatcham Research – both of whom will be present on the day – along with recently announced event partner Stellantis which will be hosting the ‘Stellantis Zone’. 

A number of the UK’s leading repairers are already confirmed to attend the event – which follows up on last year’s highly acclaimed specialist electric vehicle (EV) event to further explore just how technology is shaping the future of the industry – including the likes of: Accident Express, Autocraft Telford, Brian Robson Coachworks, Castle Coachworks, Chartwell, Cougar Direct, Devonshire Motors, Fix Auto, KC Autos, Steer Automotive, The ARC Group and The Vella Group. 

A host of key insurance influencers from Allianz, Arch Insurance, Aviva Insurance, Broker Direct, Direct Line Group, esure, First Central Services UK Ltd, Hastings Direct, Haven Claims, LV= General Insurance, Markerstudy Insurance Services Ltd, NOVO Incident Management, NFU Mutual and QBE are also already confirmed to attend. 

Underpinning the entire event will be a keen focus on what is arguably the most critical factor across the entire industry right now – people and skillsets. Throughout the day, discussions will link back to how the industry – as a combined entity – can help make the automotive incident repair sector a career destination of choice. 

Tickets for the event are on sale now – click here to book. 

A limited number of special repairer guest passes are available, to join the waiting list please email mark@iloveclaims.com. 

To find out more about the opportunities available to get involved in the event – exhibition or sponsorship, or how to become an ARC360 Partner contact mark@iloveclaims.com or liane@iloveclaims.com

For a full overview of last year’s event, click here.

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