Strong start to 2024 for car sales

New car registrations grew for the 18th month in a row in January, rising 8.2% to 142,876 units.

The Society of Motor Manufacturers and Traders has also reported that the month saw the one millionth electric vehicle sold in the UK, with 20,935 BEVs registered, a rise of 21%, taking the overall total since records began to 1,001,677.

Meanwhile, the BEV market share also grew year on year to 14.7%, with plug-in hybrids up 31.1% and hybrids down 1.2% to a 13.1% market share.

SMMT data also found that UK new van registration volumes rose 8.4% to 23,962 units in the best January for three years, with the market growing for 13th consecutive month.

Mike Hawes, SMMT Chief Executive, said, “It’s taken just over 20 years to reach our million EV milestone – but with the right policies, we can double down on that success in just another two. Market growth is currently dependent on businesses and fleets. Government must therefore use the upcoming Budget to support private EV buyers, temporarily halving VAT to cut carbon, drive economic growth and help everyone make the switch. Manufacturers have been asked to supply the vehicles, we now ask government to help consumers buy the vehicles on which net zero depends.”

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ARC360 News – Friday 25 April 2025

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25-04-2025

ARC360 Conference 2025: Unpacking the future of claims and collision repair

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ARC360 News – Friday 11 April 2025

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11-04-2025

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Pricing tool dedicated to dealers

cap hpi had developed a new tool to support dealers price optional extras on used vehicles.

Its Options Value tool is available free to subscribers in the Valuation Anywhere product.

Derren Martin, Director of Valuations at cap hpi, said,  “Inaccurate values have existed in the industry for years when it comes to optional extras, and many dealers will no doubt have been factoring in their own values. This aims to remedy the situation by offering more defined guidance. With Option Values we’re addressing this and ensuring that our customers no longer end up losing out or attribute their own estimated values.

“Our values will still show the value of the base vehicle, but now dealers can add in the optional extras to get a more accurate understanding of how much those should be worth on the used market. Used in conjunction with our Cap Live daily product, this makes our valuations more accurate than ever.”

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ARC360 News – Friday 25 April 2025

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25-04-2025

ARC360 Conference 2025: Unpacking the future of claims and collision repair

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ARC360 News – Friday 11 April 2025

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Change at the top for Repairify

Repairify has announced a significant reshuffle of its leadership team, with Craig Edmonds appointed President of asTech, Cris Hollingsworth named Co-CEO of Repairify Global Holdings and Rick Keister joining the board as Co-Chairman.

Craig will oversee the evolution of asTech’s proprietary and market leading All-In-One technology platforms and lead development of key strategic partnerships, while Cris will drive Repairify’s growth across existing and new markets. This includes all company operations, product development, global shared services, and global growth.

Rick said: “As we move into our next phase of our growth plans, I could not be more confident in the team we’ve assembled to lead our company. Cris has been instrumental in establishing Repairify as the industry leader across the automotive ecosystem. I have no doubt Craig’s wealth of knowledge and experience will further optimize asTech’s platforms and offerings.”

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ARC360 News – Friday 25 April 2025

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25-04-2025

ARC360 Conference 2025: Unpacking the future of claims and collision repair

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ARC360 News Round-Up – Friday 2 February 2024

Bodyshop briefs

  • Cannock-based Premier ARC has secured PAS 2060 certification.
  • Hilton Coachworks has becomean approved BMW repairer.
  • GRM Bodycraft has opened its fourth site in Scotland. The new express repair centre is based in Dundee.
  • Nova Automotive Group has announced its new Witham site will launch next week.
  • KC Autos has secured Toyota- Lexus approval.

Industry News

Thatcham Research hosts BYD Product Showcase

For two days in January (Wednesday 24 and Thursday 25 January 2024) Thatcham Research played host to a number of invited guests for Chinese vehicle manufacturer BYD (Build Your Dreams) Product Showcase. ARC360 was on hand to explore the products, learn more of the Thatcham Research – BYD relationship, and glean insights in the vehicle manufacturers plans for 2024.

Steer announces Lovells and Pronto acquisition

Steer Automotive Group has acquired all 11 Lovells Auto Body Centres and Pronto Accident Repair Centres.

The integration of Lovells and Pronto, which boasts approvals from the likes of BMW, Tesla, Mercedes-Benz Van, Audi, VW Skoda Seat, Kia and Hyundai, consolidates Steer Group’s current East Midlands’ footprint.

Premiums up another 12% in Q4

New figures from the Association of British Insurers have found that motor insurance premiums rose 12% in the fourth quarter of 2023. Average policies increased from £526 in the third quarter to £627 in the last three months of the year.

Taking the year as whole, prices rose by more than 25% from 2022.

Network benefits

S&G Response has highlighted the benefits of being part of its repair network, including pricing transparency, accurate triage, and ongoing support.

Its network now includes 225 repairers nationwide and 58 specialist HGV repairers.

BASF working towards sustainability standard

BASF’s Coatings division is discussing the introduction of an independent global certification standard to manage demand for sustainable accident repairs and the creation of a uniform standard based on tested criteria.

The criteria will provide a guideline to bodyshops on how to become more sustainable and help them to prepare for the increasing legal requirements such as CO2 emission reports.

GT Motive announces first price increase

GT Motive has announced it first ever price adjustment.

An eight per cent increase will be introduced form 1 March, affecting estimate creation (VQ included, VRN-VIN included), manual estimate creation, system access charges, and VIN query.

London traffic the slowest in the world

London traffic is the slowest in the world, according to a new report published by Tom Tom. It found that a typical 10k drive in London now takes 37 minutes and 20 seconds.

Globally, the report revealed that average speeds decreased in 228 of the 387 cities it analysed.

Automotive apprentices spike by 9%

Automotive apprenticeships rose by nine per cent in the first quarter of the new academic year, according to data from the Institute of the Motor Industry.

It found that the ‘Motor Vehicle Service and Maintenance Technician (Light Vehicle)’ pathway was the most popular choice with 1,500 starts, while the ‘Autocare Technician’ pathway also experienced a significant 38% increase, representing 28% of all automotive apprenticeship starts.

2023 safety scores revealed

Euro NCAP has announced that of the 17 safety ratings issued for new cars last year, 14 received five stars and three received four stars.

Ben publishes new employer newsletter

Automotive charity Ben has unveiled its first newsletter dedicated to automotive employers.

The publication will highlight the services Ben offers to anyone who has worked or is working in the industry, while also sharing upcoming health and wellness awareness campaigns and other industry events.

NBRA signs digital deal with Fixico

The National Body Repair Association (NBRA) has secured a digital partnership that will provide its members with comprehensive data-driven insights, enabling them to make better operational decisions and deliver improved customer service.

It is partnering with Fixico, a leading digital car repair management platform, and by integrating its technology it will deliver in-depth data insights to its 720 members to support repair optimisation and monitoring.

WorldSkills UK confirms Pearson partnership

WorldSkills UK has announced a new partnership with leading learning company Pearson.

Pearson will be the official partner of Team UK for the 47th WorldSkills Competition, which takes place in Lyon from 10–15 September.

MOT tests to remain unchanged

The UK government has confirmed that first MOTs will remain at three years after registration and annually thereafter, scrapping plans to extend MOT periods after consulting with the industry.

Meanwhile, the Institute of the Motor Industry has warned that an estimated 73% of MOT testers have still to take their Annual Assessment before the 31 March deadline.

Monolith and About:Energy announce AI partnership

A new partnership between AI software provider Monolith and battery technology innovator About:Energy could accelerate the R&D process around EV batteries for vehicle manufacturers by 12-18 months.

As part of the collaboration, the companies will deliver AI-powered battery modelling, testing and validation to provide manufacturers with deeper insights.

IGA calls for further apprenticeship funding

The Independent Garage Association has called for urgent government support for apprentices.

It has said apprenticeship numbers have fallen 37% since the Apprenticeship Levy was introduced in 2017 and is now calling on Chancellor Jeremy Hunt to introduce additional funding in his Spring Budget.

asTech secures ADAS partnership with Ford

asTech – driven by Repairify has announced it is now a Ford Authorised Service Provider for ADAS.

Shops in the brand’s certified collision network will now be able to use asTech technology and remote services to perform ADAS calibrations for Ford and Lincoln vehicles.

Trend Tracker report on the way

The latest 250-page Trend Tracker Report will be published shortly, including industry data, trends and expert analysis, as well as thought leadership pieces from industry experts.

On your bike

GSF Car Parts is tackling both the London traffic and carbon emissions by piloting deliveries between its 14 London branches via e-cargo Vok Bikes.

VM news

Volkswagen ID.7 win What Car? Safety Award

Volkswagen’s ID.7 has topped a five-car shortlist to win the 2024 What Car? Safety Award.

It won the award based on Euro NCAP test scores as well safety systems such as active and passive safety technology.

Suzuki tops UKCSI charts

Suzuki GB has been named as the top automotive brand in the latest bi-annual Institute of Customer Service’s UK Customer Satisfaction Index (UKCSI).

It finished 15th overall in a list of 270 organisations from across all industries.

VWG unveils specialist AI lab

Volkswagen Group has launched a new AI Lab to support product development.

It will now collaborate with the tech companies in Europe, China and North America to rapidly develop and implement new AI-driven in-car innovations.

Hyundai sales top four million

Hyundai sales in 2023 reached 4,216,898 units worldwide, representing a seven per cent increase on 2022. Meanwhile, revenues were up 14%.

In the fourth quarter alone, sales topped one million, driven by a 5.3% increase in markets outside of Korea.

Volvo sets new sales high

Volvo has reported a 21% increase in revenues in 2023 with the brand setting a new sales record of 708,716 cars.

Meanwhile, EV sales rose 70% to 113,419 units.

Polestar 4 hits UK shores

The Polestar 4 is now officially available in the UK. The model is the brand’s first SUV coupe to launch without a rear window.

People

  • Furrows Group has appointed Olly Edwards as new Telford ARC Manager.
  • Smart UK has announced the appointment of Jason Allbutt as its new CEO
  • Chris Hanks and Richard Giaramita have been appointed Account Directors at Copart UK, while Mark Szefer has been promoted to the same role.
  • sopp+sopp has appointed Chris Beeby as Director of Business Development.
  • The Grove Group has appointed Dan Sutac as Regional Development Manager for the Northern Territory.
  • Michael Massey has been appointed Senior Application Engineer UK&I at 3M.
  • Kelly Clarke has been named Project Manager at Absolute Bodyshop Solutions.
  • Solus has been shortlisted for the IMI Championing Diversity Award.

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Steer announces Lovells and Pronto acquisition

Steer Automotive Group has acquired all 11 Lovells Auto Body Centres and Pronto Accident Repair Centres.

The integration of Lovells and Pronto, which boasts approvals from the likes of BMW, Tesla, Mercedes-Benz Van, Audi, VW Skoda Seat, Kia and Hyundai, consolidates Steer Group’s current East Midlands’ footprint.

The operations team will remain in place, supported by the successful senior leadership team of the current Steer East Midlands region.

Richard Steer, Chief Executive of Steer Automotive Group, said, “Firstly, we are delighted to welcome Lovells and Pronto into the Steer family. This acquisition is not just about expanding our footprint; it’s about integrating Lovells and Pronto’s expertise with our own.  Their reputation for high quality repairs combined with first class customer service sets us up to further extend our reach into the East of England.”

Lovells and Pronto owners Chris Hammond and Duncan Exton said, “When we decided we wanted to sell the business it was clear from the outset that Richard and the team at Steer were the best cultural fit for us. The deal was transacted in a swift and professional manner and we have the utmost confidence we’re leaving our customers, colleagues and the business in good hands. We wish them all the very best for the future and look forward to seeing the progress the business makes in the coming months and years under Steer’s stewardship.”

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ARC360 News – Friday 25 April 2025

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25-04-2025

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Premiums up another 12% in Q4

New figures from the Association of British Insurers have found that motor insurance premiums rose 12% in the fourth quarter of 2023.

Average policies increased from £526 in the third quarter to £627 in the last three months of the year. This is 34% higher than the average motor insurance policy in the fourth quarter of 2022, which was £470.

Taking the year as whole, prices rose by more than 25% from 2022.

Meanwhile, payouts for vehicle thefts rose 35% in the third quarter of 2023 compared to the same period the previous year, while repair costs spiked by 32% to £1.6bn.

The research also revealed that electric vehicles are approximately 25% more expensive to repair than their petrol equivalents and take 14% longer.

Mervyn Skeet, Director of General Insurance Policy, ABI, said, “We’re acutely aware of the impact that rising motor insurance premiums continue to have on motorists. Rising repair costs and other factors outside of insurers’ control mean there is no single action that could bring down premiums. However, we are determined to do all we can to put the brake on.

“We are working with our members to understand what actions can be taken to help motorists manage costs. The cost of paying monthly (premium finance) is one of a number of topics we continue to discuss with our members and the Financial Conduct Authority (FCA). We’ve also been very clear, and continue to underline, that cutting Insurance Premium Tax would provide immediate relief for stretched consumers. We will be saying more, as we can, on other steps we will take in the coming weeks.”

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ARC360 News – Friday 25 April 2025

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25-04-2025

ARC360 Conference 2025: Unpacking the future of claims and collision repair

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16-04-2025

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Thatcham Research hosts BYD Product Showcase 

For two days in January (Wednesday 24 and Thursday 25 January 2024) Thatcham Research played host to a number of invited guests for Chinese vehicle manufacturer BYD (Build Your Dreams) Product Showcase. ARC360 was on hand to explore the products, learn more of the Thatcham Research – BYD relationship, and glean insights in the vehicle manufacturers plans for 2024. 

In 2023, BYD sold a total of 3,024,417 new energy passenger vehicles worldwide. During Q4 2023 it also claimed the crown as the global leader in electric vehicle sales. Its self-proclaimed ‘the biggest electric vehicle company you’ve never heard’ is therefore fitting but all that would appear to be about to change. 

Founded in February 1995, BYD is a high tech, vertically integrated company devoted to leveraging technological innovations for a better life. Already established in more than 70 countries and 400-plus cities worldwide, the business has in excess of 600,000 employees worldwide.   

Its mission is to ‘Cool the Earth by 1°C’ by creating a complete, zero emission ecosystem powered by clean energy. Its products are already synonymous across battery-electric vehicles; buses; trucks and forklifts; the SkyRail monorail system; solar power generation and energy storage systems; and consumer electronics.  

With its automobile division now within the European market – and significant plans – the business is truly poised to establish itself as the leading New Energy Vehicle (NEV) brand. 

The day highlighted BYD’s three current Euro NCAP five-star rated models in the UK: ATTO 3 (SUV), DOLPHIN (small hatchback) and SEAL (premium saloon) with BYD and Thatcham Research experts on hand to guide delegates around the vehicles as well as learn more during a number of engaging and insightful seminars. Attendees also got the opportunity for a ‘ride experience’ in the vehicles – further demonstrating their ADAS technical capabilities and systems. 

In a move which supports the claims sector’s ongoing desire for consistency and transparency with advancing technology, safety and driver assistance systems are standard throughout model ranges on BYD vehicles. As an example, the SEAL – both Design and Excellence AWD versions – feature a plethora of systems: 

  • Adaptive Cruise Control (ACC) & Intelligent Cruise Control (ICC) 
  • Intelligent Speed Limit Information (ISLI) & Intelligent Speed Limit Control (ISLC) 
  • Predictive Collision Warning (PCW) 
  • Forward Collision Warning (FCW) 
  • Automatic Emergency Braking (AEB) 
  • Rear Collision Warning (RCW) 
  • Front Cross Traffic Alert (FCTA) & Front Cross Traffic Brake (FCTB) 
  • Rear Cross Traffic Alert (RCTA) & Rear Cross Traffic Brake (RCTB) 
  • Lane Departure Assistant (LDA) & Lane Departure Warning (LDW) 
  • Emergency Lane Keeping Assist (ELK) 
  • Traffic Jam Assist (TJA) 
  • Traffic Sign Recognition (TSR) 

Jonathan Hewett, Chief Executive, Thatcham Research explained, “We have worked with the BYD team to ensure safety, security and sustainable repairs are design attributes and in turn, that data supporting these important areas will be available to the insurance industry. This is vital as the whole mobility ecosystem embraces the seismic change to vehicles with ever more driver assistance systems, connectivity and electrified powertrains impacting risk.” 

With its vehicle range, BYD brings a host of innovation including its industry-leading Blade Battery, e-Platform 3.0 and Dual-mode hybrid power technology. 

BYD’s Blade Battery is developed on four key principles: enhanced safety, optimised strength, longer range and longer lifecycle. Arranged in an array of one rectangular flat pack, each cell serves as a structural beam to help withstand the force. The aluminium honeycomb-like structure, with high-strength panels on upper and lower side of the pack, greatly enhances the rigidity in vertical direction. 

The e-Platform 3.0 – common across all three models – is designed exclusively for pure electric vehicles creating efficient and safer new intelligent EVs. The SEAL is the first model equipped with the in-house developed CTB (cell to body) technology which integrates the Blade Battery into the car body. This ‘sandwich’ structure makes the Blade Battery both an energy storage unit and a structural component capable of withstanding significant forces. 

Adding to the three current models, BYD also has plans to introduce a hybrid SEAL U later this year – a proven strategy in other markets to support the mass market ‘transition’ to NEVs. 

Clearly, BYD already has a foothold within the UK with 24 ‘Pioneer’ stores now open across the country but 2024 will see the business significantly ramp up its presence across the market – plans for 70 dealerships by the end of the year indicating that intent.  

And with that, the aftermarket is poised to play its role – supported by Thatcham Research with information around vehicle technologies, repair strategies, known risks, technical support and standards helping to guide the sector during what promises to be evermore changing times.   

Watch this space! 

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ARC360 News – Friday 25 April 2025

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NBRA signs digital deal with Fixico

The National Body Repair Association (NBRA) has secured a digital partnership that will provide its members with comprehensive data-driven insights, enabling them to make better operational decisions and deliver improved customer service.

It is partnering with Fixico, a leading digital car repair management platform, and by integrating its technology it will deliver in-depth data insights to its 720 members to support repair optimisation and monitoring.

Further, NBRA members will also be able to also open avenues for seamless allocation of repairs by their clientele, including rental, lease, insurance, OEM and fleet management companies.

Martyn Rowley, Executive Director of NBRA, said, “We are incredibly pleased to welcome a platform like Fixico to the NBRA, and offer their innovative data-driven platform to our members. We finely select companies that we truly believe in, and Fixico is no different. An original and unique service that we feel confident will only continue to grow in the future.”

Derk Roodhuyzen de Vries, CEO of Fixico, added, “Ever since we started Fixico, we have observed huge potential in the UK market, and continue to grow rapidly there. Joining forces with the NBRA enables us to collaborate with high-quality repair shops, ensuring our customers receive nothing but the best services. We’re excited about this partnership and the opportunity it brings to enhance the repair experience for all involved.”

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25-04-2025

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Ben publishes new employer newsletter

Automotive charity Ben has unveiled its first newsletter dedicated to automotive employers.

The publication will highlight the services Ben offers to anyone who has worked or is working in the industry, while also sharing upcoming health and wellness awareness campaigns and other industry events.

Included in the first newsletter are details and contents under the Time to Talk Day banner, as well as Ben’s free online programme to help colleagues with money worries.

It also signposts Ben’s Benathlon fundraising event, which takes place throughout March and invites colleagues to complete 100 miles to raise £100 for the charity, as well as the wide range of interactive training around wellness in the workplace and ongoing support initiatives.

Ben has produced the newsletter in response to unprecedented demand for its services.

Since last April it has received upwards of 11,000 calls to its helpline and supported more than 2,700 individuals, both figures representing a 15% year-on-year increase.

The charity now estimates that as many as one in three people working within the industry are experiencing mental health challenges.

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25-04-2025

ARC360 Conference 2025: Unpacking the future of claims and collision repair

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16-04-2025

ARC360 News – Friday 11 April 2025

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Automotive apprenticeships spike by nine per cent

Automotive apprenticeships rose by nine per cent in the first quarter of the new academic year, according to data from the Institute of the Motor Industry.

It found that the ‘Motor Vehicle Service and Maintenance Technician (Light Vehicle)’ pathway was the most popular choice with 1,500 starts, while the ‘Autocare Technician’ pathway also experienced a significant 38% increase, representing 28% of all automotive apprenticeship starts.

Meanwhile, there was also significant engagement of younger individuals with a substantial rise in the number of under-19s beginning automotive apprenticeships.

Emma Carrigy, Research Manager at the IMI, said, “This uplift indicates a renewed interest in both the automotive sector generally and apprenticeships as an entry route, both of which are critical to build the talent pipeline for the future.

“Our new analysis suggests automotive is gaining a broader appeal, potentially fuelled by the advanced technologies that are becoming more commonplace such as ADAS and electric vehicles. And what is particularly interesting is that there has been a pronounced uplift in intermediate-level apprenticeships which may reflect a growing demand for foundational skills and entry-level qualifications, possibly serving as a gateway to more advanced training or responding to current job market needs.”

She continued, “Compared to other industries, automotive has the 10th highest percentage increase, which is incredibly good news for a sector that has a significant skills gap to fill, And with Under 19s accounting for 64% of apprenticeship starts, there is much to be encouraged by to build the talent pipeline.”

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ARC360 News – Friday 25 April 2025

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25-04-2025

ARC360 Conference 2025: Unpacking the future of claims and collision repair

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16-04-2025

ARC360 News – Friday 11 April 2025

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