Claims exchange volumes experienced a slight dip – decreasing by five per cent, month-on-month – during Lockdown 2.0 according to the CAPS Claims Analysis Report for month ending November 2020.
Measured against the January 2020 ‘exchanged peak’, it highlighted claims volumes were 69% against ‘normal’.
Supply Chain Transmissions stood at 68% of January’s peak, highlighting a two per cent reduction, month-on-month, during November.
CAPS commercial director, Kevern Thompson, said, “The weekly claims (micro) report showed slight ebb and flow of claims exchanged across the platform during Lockdown 2.0. The monthly analysis (macro) shows a slight decrease in claims – minus five per cent – exchanged from the previous month and showing 69% of claims exchanged against the January-2020 measurement.’
The CAPS monthly exchange analysis report is measured as a per cent of claims against January 2020 CAPS exchanged volumes. Analysis shows the trend of claims exchanged within the CAPS platform during Lockdown 1.0 up to month to date 2020 including Lockdown 2.0.
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