Claims volumes show 10% uplift

Unique claim exchanges rose by 10% and supply chain transmissions by eight per cent week ending 24 April 2021 according to the latest CAPS Claims Analysis Report.

The increase is the second significant increase in volumes during the past two weeks and puts unique claims at 60% of pre-pandemic (week ending 14/02/20) volumes. Supply chain transmissions are now at 95% of pre-pandemic levels.

Regionally, the north east was the only area to experience a reduction in claims exchange volumes.

Kevern Thompson, CAPS commercial manager, said, “Unique claims are now edging towards the peak period measurement of 07/11/20 with transmissions now exceeding the same peak point.

“Given that we can see volumes starting to rise we have taken the decision to now start measuring the analysis against the pre-pandemic measurement, which we recorded as being week ending 14/02/20. The current unique exchanged claims are tracking back to this figure at 60% of pre pandemic volumes.”

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