Weekly News Round-Up: Friday 29 January 2021

HB Accident Repair Network opens new Manchester site

HB Accident Repair Network, incorporated by three former directors of Howard Basford, have opened a new facility in Manchester.

The business has opened its first bodyshop site – a 23,000sqft facility in Swinton – creating 45 jobs, with plans to create more than 200 in the North West over the next three years.

After a five-year interlude, original company chairman Tracy Howard, finance director Nick Orr and operations director Martin Isaac have said they have reassembled after spotting a gap in the current market.

The trio plan to expand the HB Accident Repair Network to five sites over the next three years – and will focus on building the business in the North West.

Source

Fix Auto UK secures ombudsman accreditation

Fix Auto UK has secured accreditation to the Motor Ombudsman’s Service and Repair Code to further customer confidence in its services.

The Motor Ombudsman is the Ombudsman dedicated to the automotive sector, and the repairer will now have a working relationship with the organisation. Fix Auto UK will actively and openly promote The Motor Ombudsman’s services at every repair centre within the network to highlight that they are there to help retail customers in the event of a dispute.

Bill Fennell, Chief Ombudsman and Managing Director of The Motor Ombudsman, said: “With more than 100 Fix Auto UK repairers gaining accreditation, this once again expands the extensive coverage of our Code offered to consumers across the UK. This is a very exciting start to the year, and we are very pleased to be a part of the Fix Auto UK journey.”

Price of insurance hits four year low in 2020

The average price of motor insurance in 2020 was at a four year low according to the ABI’s latest Motor Insurance Premium Tracker.

The average price paid for comprehensive motor insurance in 2020 was £465. This was down one per cent on 2019, standing at its lowest level since 2016.

The average premium paid in Q4 2020, at £468, was down three per cent on the same quarter 2019, although, reflecting the seasonal trend, was up two per cent on Q3 2020.

The ABI’s Tracker is based on the price consumers pay for their cover rather than the price they are quoted.

Source

Rye Street Group begins carbon neutral journey

Rye Street Group’s accident repair centres in Borehamwood and Hoddesdon, both LV= sole sites, have been selected as the first of its seven locations to become Carbon Neutral accredited in line with the PAS2060 standard.

Working closely with ECA Business Energy, the business will follow a structured three step process – measure, reduce and offset – to achieve carbon neutrality.

Rye Street Group has already made many changes to reduce its impact on the environment including energy efficient equipment, motion activated LED lighting, a water harvesting system, and only purchasing 100% renewable electricity.

Bill Duffy, Managing Director, Rye Street Group said, “We are delighted to have taken another step forward on our carbon neutral journey. This is something which benefits everyone.”

Source

Copart adds 360° imaging to online auctions

Copart has added to its suite of services available via its patented online auctions with Copart 360° imaging feature (C360).

Part of its ongoing digital transformation programme, C360 imaging sits alongside existing vehicle information that includes 20 quality HD images, detailed Lot descriptions and HPI data, all of which is already provided on every unit. C360 provides 360° exterior and interior HD footage.

Meanwhile, Copart UK plans expand its Wisbech Operation Centre as part of its ongoing growth programme. Currently a 16-acre site, plans to develop a further five acres will increase overall vehicle storage capacity by around 35%.

This follows the company’s recent announcement of its plans to develop a further 23 acres at its Bristol Operation Centre, making it a 63-acre ‘Super Centre’ for the South West.

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AW Repair Group achieves Nissan approval

AW Repair Group’s LV= General Insurance (LV= GI) Sole Supply site in Derby is the first to achieve Nissan approval across its Sole Supply Network.

LV= GI nominated AW’s 12,000sqft site in Derby to achieve the Nissan approval, which AW achieved in six weeks.

James Dunn, AW’s Group Operations Director said, “Partnering with Nissan is a strategic move for AW. Not only does it secure Derby’s first manufacturer approval but electric vehicles are the future and we must invest to stay ahead.”

Source

Tractable partners with Mitchell

Tractable has partnered with Mitchell in North America to enable automotive insurers to produce collision repair estimates automatically from photos.

The pairing claim that Tractable’s artificial intelligence combined with Mitchell’s collision repair data allows repair estimates to be produced in seconds from a smartphone.

“We’re excited to combine our solutions to accelerate accident recovery,” said Alex Dalyac, co-founder and CEO of Tractable. “The Tractable-Mitchell band is here and ready to rock.”

Olivier Baudoux, senior vice president of global product strategy and AI at Mitchell, said: “By collaborating with Tractable, bringing them into our Mitchell Intelligent Open Platform, and combining Tractable’s AI engine with Mitchell Intelligent Estimating, customers can access an advanced, turnkey solution.”

Source

UK car production down by a third

UK car production declined -29.3% in 2020, to 920,928 units, according to the Society of Motor Manufacturers and Traders (SMMT).

December output was down -2.3% to 71,403, with some firms affected by border closures and thus component supply issues.

This rounded off a dreadful year, the worst since 1984 for UK car makers. Manufacturing operations were severely disrupted throughout 2020, with lockdowns and social distancing measures restricting factory output, Brexit uncertainty continuing until Christmas Eve and depressed market demand in key export destinations.

UK commercial vehicle (CV) manufacturing declined -15.5% during the year, with just 66,116 vans, trucks, taxis, buses and coaches leaving production lines.

Source

AGL adopts Solera’s PlanManager

Activate Group Ltd, part of the Activate Group of companies, has adopted Solera’s PlanManager bodyshop management system to help streamline the management of its repair operations.

Activate Accident Repair has already successfully integrated PlanManager into three of its repair sites to date and will be working with the Audatex team to continue the roll out across all of its UK sites throughout 2021.

Victoria Turner, CEO, Activate Accident Repair said: “Working with an innovative partner like Solera complements our mission of being totally tech-led and presenting a transparent, open-book approach to accident repair with our customers. Using PlanManager allows us to implement a more streamlined and efficient workflow process, and is already establishing itself as an integral part of achieving our future expansion plans in the UK.”

Source

Pennings Group becomes paint protection distributor

Pennings Group has become the sole UK distributor for all Ngenco sprayable paint protection coating products, and global training provider for all UK installers and worldwide distributors.

Ngenco originally worked with the Pennings Group to develop the Ngenco Pod – a standalone facility for installers which offers a unique and revolutionary environment to apply the sprayable protective coating.

Matthew Penning, Managing Director of the Pennings Group, said: “This partnership supports our business objective to invest in new technologies, to not only support our core collision repair business, but also to diversify and grow within the automotive sector. Myself and my team are passionate about the product, and are looking forward to growing the business, and working with new and existing installers.”

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CAPS data shows claims fluctuations during January

Claims volumes have continued to fluctuate during January – last week (23 January) showing a two per cent increase on the previous week according to CAPS Claims Analysis Report.

The new weekly report shows claims volumes dropped to 50% week ending 2 January, only to bounce back post-festive period to 87% (week ending 9 January). This volume then reduced by 12% the following week (week ending 16 January), prior to showing a slight upturn last week at 77% (week ending 23 January).

These fluctuations have been mirrored in supply chain transmissions.

The new weekly report highlights claims volume trends from the beginning of Lockdown 2.0 and through Lockdown 3.0 as a percentage of claims measured against the peak – week ending 7 November 2020.

According to the report, some of the factors reported to be causing fluctuations are: bodyshops re-opening after the festive break and exchanging data, therefore clearing any backlog of newly reported claims; and the fact that CAPS measures exchanges and not necessarily the frequency of ‘new claims’.

The full report, including regional claims analysis, is available to download below:

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Weekly news round-up – Friday 22 January 2021

VW ID.3 named safest car of year

The latest electric innovations dominated the Thatcham Research-supported What Car? Car of the Year Safety and Technology Awards with Volkswagen and Tesla coming out trumps.

Volkswagen’s ID.3 was named the safest car of the year, while Tesla was victorious in the technology category.

In winning the Safety Award, the Volkswagen ID.3 beat the Toyota Yaris and the SEAT Leon. Both models were recognised by judges as worthy runners-up.

Meanwhile, Tesla’s over-the-air (OTA) software update technology triumphed in the Technology Award with Polestar (Android Automotive OS) and Volvo (Advanced Interior Air Cleaner) runners up. 

Source

FMG Repair Services appoints new MD

Redde Northgate plc has appointed Jason Tripp as managing director for FMG Repair Services (formerly Nationwide Accident Repair Services). 

Jason joins FMG Repair Services from claims management and insurance product specialist Coplus, bringing over 20 years of experience of insurance claims and operational experience to the role.

Jason said, “The business has huge long-term potential, and its people are well-known in the industry as some of the best experts in their field. I can’t wait to get started.”

Balgores goes the Extra Mile for Admiral fundraiser

Balgores Group has donated £1,000 to Admiral Group’s ‘Extra Mile Challenge’ taking the AutoRaise fundraiser to over £3,000.

A victim of its own success, Admiral Plc has now extended the initiative into February which means there is still time to be a part of something rewarding.

To date, participants have now run nearly 3,000 miles collectively since the beginning of January; the equivalent of running from Cardiff to the North Pole.

The challenge also has a Facebook group for runners to share their conquests and remain motivated.

Full story

IMI’s automotive report paints bleak picture

IMI’s latest Covid – Current landscape release 17 report highlights how the impact of lockdown 3.0 is starting to show with 29% of automotive businesses temporarily closed or pausing trading, an increase of nine per cent since its last report.

It highlights reports that 2.4% of businesses have permanently ceased trading, which is approximately 2,279 establishments.

Five per cent of automotive businesses stated that they are at severe risk of insolvency and 16% are at a moderate risk both increases since last reporting. Also, 14% of businesses have stated that they had low or no confidence that their business will survive the next three months, potentially putting 13,000 businesses at risk.

The report also highlights 4.8% of automotive businesses expect to be make redundancies over the next three months.

Source

Ben launches new digital mental health platform

Automotive charity Ben has enabled fast-track access to its digital mental and wellbeing platform, with the introduction of SilverCloud.

SilverCloud is a leading digital mental health and wellbeing platform which can support people to better manage their mental health and wellbeing. A number of different programmes are available on the platform, including on topics such as stress, anxiety and depression, as well as supporting issues such as money worries, sleep and resilience. Each programme features a range of interactive tools such as videos, activities, quizzes, audio guides as well as a personal online support journal.

SilverCloud is completely free for anyone who works, or has worked, in the automotive industry.

Source

Rear end collisions down by 27%

Rear end collisions fell by 27% last year according to AX Automotive’s analysis of its latest accident data.

Although the pandemic meant the overall number of collisions fell, the share of cars damaged by being ‘hit in rear’ fell 5.6% year-on-year, making up just 24.7% of all accidents handled by AX.

‘Hit whilst parked’ became the most common type of collision in 2020, accounting for nearly a third of the total.

The data also revealed that last year’s peak accident rate shifted to the ‘school run rush hour’ between 15:00 and 16:00.

Source

Two thirds aspire to drive EV

Sixty-three per cent of drivers are considering an EV for their next car according to research from car benefits provider Tusker.

The survey of nearly 2,000 drivers saw those considering an EV cite environmental benefits, the ability to charge at home and being taxed less on their salary as the top three main reasons.

Looking into driving habits 79% of survey respondents admitted to driving less than 150 miles a week. That means models like the Tesla Model 3 (263 miles), the Audi e-Tron (220 miles) and even the new Vauxhall Corsa-e (200 miles) will cater for a week of driver journeys on a single charge.

Source

Grey remains top colour choice

Grey has retained its position as the UK’s favourite new car colour in 2020, according to the Society of Motor Manufacturers and Traders (SMMT).

While it was a tough year for new car registrations overall, 397,197 grey units were sold over the course of 2020, which means that just shy of a quarter (24.3%) of all new cars sold were painted in the shade.

Black and white took second and third place overall, with more than six in 10 (61.6%) of all new cars entering British roads in 2020 painted in these three colours.

Source

Aviva expands investment in tech

Aviva is expanding its investments in fintech and insurtech through a new collaboration with venture capital firm Anthemis.

Aviva aims to transform its customer experience through innovation. To support this goal Aviva, working with Anthemis, has committed to invest new capital in innovative companies that are advancing the digital transformation of the financial services sector. Anthemis will deploy capital on behalf of Aviva through various funds focused on early and growth stage investments in fintech and insurtech.

Meanwhile, according to BBC reports Aviva is to close offices across the UK and allow staff to work from home, beyond the pandemic.

Source

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Balgores boosts Extra Mile fundraiser

Balgores Group has donated £1,000 to Admiral Group’s ‘Extra Mile Challenge’ taking the AutoRaise fundraiser to over £3,000.

A victim of its own success, Admiral Plc has now extended the initiative into February which means there is still time to be a part of something rewarding.

To date, participants have now run nearly 3,000 miles collectively since the beginning of January; the equivalent of running from Cardiff to the North Pole.

The challenge also has a Facebook group for runners to share their conquests and remain motivated.

Ian Phillips, Claim Engineer Manager of Admiral said, “We are delighted of the success to-date of ‘Admiral’s Extra Mile’ in support of AutoRaise Charity.

“A huge thank you to Balgores Group for their donation of £1,000 which will take us to over £3,000 raised to date. The challenge is proving to be increasingly popular with many more signing up to get involved and kick start their healthy 2021.

“We are therefore excited to announce that the challenge will run throughout February also.”

Click here to get involved or donate.

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Rising Star interview: Maddy Cass, S&G Response

Q: Tell us about your role. What do you do, and what do you find most interesting about it?

A: I’m a Claims Handler at S&G Response. My main priority is ensuring all our customers have a seamless claims journey. To do this I make sure all motor claims are managed efficiently from the first notification of loss and that customers’ expectations are set from the beginning.

What I enjoy and find most interesting is the liability aspect of my role. It’s like a puzzle that needs piecing together. I gain great satisfaction when I contact my customers to advise them liability has been accepted.

Q: What made you want to work in this industry?

A: At the age of 18, I started my business administration apprenticeship with S&G Response. I had very little knowledge of the industry. Nearly 3 years later I have gained so much, and I am eager to keep learning more and have also been recognised through The Apprentice Academy’s Star Apprentice Awards which was a great achievement.

In this industry we make a difference by helping people at a time when they need it most and that’s why I decided I want to continue my journey with S&G Response and in this industry. It’s very rewarding!

Q: What do you see as the biggest challenge to your industry in the next year?

A: For me the biggest challenge to the industry is innovation in response to Covid-19. All businesses have seen a rapid change in how they operate, and the challenge now is ensuring that the changes made have longevity and are effective. I personally aim to uphold a first class customer service regardless of changing environmental impacts.

Q: How would you like to see the industry improved next year / 5 years / by the time you retire?

A: I hope that the industry will continue to use the best of people and technology to continually improve and evolve the customer journey. Whilst technology in cars and the management of cases continues to improve, I believe there will always be a need for human interaction. We are in a unique industry in that the client comes to us in a distressed condition and forced into a process, they may not want to be in and/or may not have experienced before.

Flexibility of customer service will also become more critical as a result of the diversity of generations driving. I have some customers who prefer to be hand held through the process and others who prefer to be kept up to date via text or email and it is important that we continue to accommodate their individual needs.

Q: .If you could give your 16-year-old self a piece of advice, what would it be?

A: If I could give my 16-year-old self a piece of advice it would be to say yes to every opportunity that arises.

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Cash still king in a time of Covid

The third series of webinars hosted by ARC360, in association with I Love Claims, began on Wednesday 13 January, when cashflow and claims volumes emerged as two of the most critical areas of concern going into 2021.

They were not the only priority areas to be identified during the 45-minute session, titled ‘New Beginnings’, with a live online poll also finding partnerships (16%), people management (15%) and forecasting (14%) as key business focuses. But it was cashflow (17%) and especially claims volumes (30%) that remain the areas of most concern.

Lifeblood

Ian Pugh, managing director, Fix Auto, who joined Peter Edgar, head of motor claims operations, RSA, and Gary De Groot, business development director, Innovation Group on the panel, despite a recent positive test for Covid-19, said, ‘Claims volumes are important, but what kills a business is cashflow.

‘Last year was tough, probably the toughest I’ve faced since I’ve been at Fix Auto UK, but this problem isn’t over. I think we’ll continue to zig zag our way through it. Last year it was all an unknown though, so this year we must apply the lessons we’ve learned around furlough and business rates reliefs to maintain a strong balance sheet.’

He said this would be even more critical in 2021 after many businesses had been forced to spend their reserves to survive 2020.

‘We’re going into the year depleted,’ he warned.

Lockdown

The difficulty facing many businesses, however, is planning. Few would have foreseen three separate lockdowns when Covid-19 first struck early last year, and trying to predict what the virus will do next and how it will impact trade is proving impossible.

Peter warned of even tighter restrictions on the way, which could impact levels again either regionally or nationally, while Gary admitted the fluctuations in volumes that already exist are difficult to manage.

‘There is just no consistency,’ he said. ‘If we knew volumes would be at 65% for the next six months then we could plan for that but, at the moment, you always feel like you’re on the back foot and it creates real challenges for the operational staff.’

Volumes decline

Lockdown 3.0 has not been in effect long enough to accurately gauge its impact, although both Ian and Peter said they had seen work volumes fall in the last few days, sometimes as much as 20%, and if that is reflected across the industry then a return to 50% of pre-pandemic levels is on the cards.

Ian said, ‘If this trend continues, as an industry we need to look at what February and March holds for us, because once we’ve finished all our work in progress it could get quite tough. I can see the industry dropping down to 50%, and that’s not sustainable.’

He called for continued support from other sectors of the industry to protect their supply chains.

But while there are undoubted obstacles still to come, the mood within the industry remains optimistic, with a series of live online polls highlighting the robustness within the sector. Although the vast majority of respondents reported a slight (49%) or significant (29%) decrease in claims volumes since the start of January, a healthy 70% also said they were cautiously confident for the year; 12% even said they were very confident, with not a single respondent saying they were not at all confident.

Brexit

Meanwhile, amidst the Christmas period and Lockdown 3:0, Brexit has come and gone with little fuss.

There have been some delays at ports, but these appear to be the result of staff shortages due to Covid as much as anything else. As such, pinpointing the fall-out that is a direct result of Brexit has been impossible.

Peter and Gary both said they had not seen any impact as yet, while Ian said that he doesn’t predict any major disruptions to supply. He explained that if OEMs fail to get their parts to the UK – described as ‘Treasure Island’ by car manufacturers, he said – then the aftermarket would fill the void.

‘The OEMs won’t want to give up their market share,’ Ian said. ‘They won’t want to lose their penetration in the UK.’

ARC360, in association with I Love Claims, is supported by corporate partners BASF, BMS, Copart, EMACS, Entegral, Enterprise Rent-a-Car, Mirka, Nationwide Vehicle Recovery Assistance, S&G Response, Sherwin Williams and CAPS; partners asTech, The Green Parts Specialists, Indasa, Innovation Group and Prasco; and strategic partners AutoRaise; NBRA; RepairTalks; and TrendTracker.

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Claims volumes stable during December

Motor claims volumes remained stable across November and December according to the CAPS monthly exchange analysis report.

Unique claim exchanges were reported at 66% during December compared to 69% during November which saw England in Lockdown 2.0. Supply chain transmissions stood at 68% and 67% respectively across the two months.

CAPS commercial manager, Kev Thompson, said, “December showed a relatively flat line of exchange from that of the November volumes. This is in the main due to reduced volumes as a consequence of the ‘festive shut down’ – a trend that is normal in our CAPS exchange data.’

The CAPS monthly exchange analysis report is measured as a percentage of claims against January 2020 CAPS exchanged volumes.

The latest report – below – provides a 12-month analysis including regional breakdown.

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Admiral agrees Confused.com sale to Uswitch owners RVU

Admiral Group plc has reached an agreement to sell its Penguin Portals Group which comprises online comparison portals Confused.com, Rastreator.com and LeLynx.fr as well as the Group’s technology operation Admiral Technologies to ZPG Comparison Services Holdings UK Ltd (RVU).

The £508m deal will also see Admiral sell its 50% share of Preminen Price Comparison Holdings Ltd. MAPFRE will also sell its 25% holding in Rastreator and 50% holding in Preminen as part of the transaction.

David Stevens, Group CEO of Admiral Group commented, “The purchase of the UK and European comparison businesses by RVU offers a positive outcome for our customers and our employees, and also provides good value for our shareholders.”

He continued, “Admiral will continue to focus on what Admiral has consistently done well, namely designing and underwriting good value mass market financial service products. Comparison will continue to be Admiral’s most important distribution channel in Europe and we look forward to continuing to work closely with Confused.com, Rastreator and LeLynx as they continue to grow and strengthen the customer offering.”

Tariq Syed, CEO of RVU said, “Penguin Portals offers an exciting opportunity for us to expand our consumer brand portfolio and geographic reach. With its focus on insurance, Confused.com perfectly complements Uswitch’s existing expertise in the home services category, and, with equally established offerings in other countries, we have an opportunity to help even more consumers find the right deals for their needs.”

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A new dimension

To many of us 3D printing is something that effects someone else doing something else – but an eye-opening podcast with expert Paul Croft explains why that couldn’t be further from the truth.

In fact, if you’re working in the automotive aftermarket sector it’s highly probable that this technology will prove as disruptive as any you’ve known, with everything from tooling to key-to-key times to the environment being impacted.

‘If you’ve not got your eyes glued on this and you’re in a leadership position with a mandate to be looking 12 months ahead then you need to be all over this right now,’ Paul said.

As we’ll discover, the benefits of widespread 3D printing in the repair sector could include:

  • Lower claims costs
  • Fewer scrappages
  • Repair over replace
  • Shorter key-to-key times
  • Lower inventory costs
  • Less environmental impact

What is it?

3D printing is the common name, but the technology is actually additive manufacturing as it works by building things in layers.

Paul said, ‘It’s made up of seven groups of different technology. Some are made by melting plastic very accurately, some are made by fusing metal powders together, some are made by melting wires or using light to cure a vat of resin to actually grow an object out of things, ala Terminator 2.

‘The amazing thing is that the technology has actually been around for 30 years now. It’s been through the hype cycle and what is exciting for me is not only how quickly it’s developing in terms of materials, hardware and software, but the business cases that are being generated and the social impact that it can have.’

To make both points, he cites individuals printing face masks in their bedrooms and businesses reporting a return on investment in a matter of days.

‘That’s not an exaggeration’ he said.

Background

Paul knows what he’s talking about as he’s been in the centre of this burgeoning sector for the last seven years. He was first introduced to 3D printing in 2013, when he met the founders of Dutch company Ultimaker. The company is now a global leader in 3D printers, software and materials, but was just a dozen people when Paul met them. However, recognising the potential, he agreed to launch their products in the UK through Ultimaker GB.

Paul also established 3DGBIRE to offer aftersales support to Ultimaker customers, and under that brand began introducing a much wider range of complementary 3D technologies to the UK.

And there is yet one more string to his bow. Coming from a family of teachers and with a passion for education himself, he set up CREATE (Community, Reliability, Education, Access, Teachability and Economics) to introduce 3D technology to learning establishments around the country, from colleges to primary schools.

Education

He believes it’s the next generation, those not used to the old ways of doing things, will be able make the most of this innovative technology, while the technology itself can reignite a passion for learning in even the most disengaged pupils.

Paul explained how one demonstration finally piqued the interest of the most disinterested boy in the class, who then went home and designed the software to print a bedroom door handle to replace his broken one.

‘That’s the Utopia of education,’ he said. ‘He had been disengaged but a switch flicked and he took ownership of his own development. The technology showed him that he’s in control of his own destiny and that education is about getting the knowledge needed to get there. He was like a different person – in maths and English and science, too.’

This is a micro example, but on a macro scale it could be a lesson for everyone in the automotive industry, where the skills crisis remains severe; because there is no doubt that when it comes to attracting new talent, the greater the technology the greater the appeal.

If 3D printing can help to draw in a new generation then that alone might make it worthwhile, but its advantages go far beyond advertising.

OEMs

For large organisations with repeatable parts or challenges, the benefits of 3D printing are potentially enormous. For example, one airline had been spending 20 minutes spraying tyres after a service, while also bearing the incremental costs of taping up surrounding areas. However, 3D technology helped them create a plug the same size as the wheel, cutting the job time to one minute and eliminating the use of tape altogether.

These benefits have not been lost on car makers either, with almost every vehicle manufacturer now using 3D printing technology in its production process. General Motors has just opened a new site to ‘productionise’ 3D printing, while Renault announced its new ‘Re-factory’, dedicated to sustainable production, will also include a 3D printed spare parts service.

But like many technologies, the greater benefits could come when it’s in the hands of those of the frontline.

Paul said, ‘The power of the technology is contingent on the user. You’ve got a new tool set which wasn’t available 10 years ago. If you think about how much difference a good tool makes in the hands of the right user, then to not be looking at 3D printing right now seems to be naïve.’

He pointed to an example at Volkswagen Spain, where operatives were enabled to make custom-fit tooling to improve the process of attaching letters to the backs of models. Apart from time and tooling cost savings of 91% and 95%, there were ergonomic benefits of operatives handling light plastic tools instead of heavy metal ones, while overnight printing ended long delays waiting for new shipments from the Far East.

Repairs

When this practice is transferred to the automotive aftermarket, the results could be immediate and immeasurable.

Paul said, ‘Let me give you an example: the team was on site the other day and they found a Fiesta light cluster in the bin. It was in the bin because of two small plastic brackets at the back of it. Using 3D printing it took us minutes to model something up on the software, and because it was a small part it only took another few minutes to print. That cost less than £5 compared to the £175 it would have cost to replace. Multiply that by the number of times something like that happens in repair centres across the country.’

The benefits are obvious, with bodyshops also able to manage on lower inventories. Environmentally, logistics will be greatly reduced and with more parts available quicker and cheaper, repair could begin to dominate replace.

Paul said, ‘How much do we put into landfill for the cost of replacing a bracket? How many cars are being scrapped because a part is obsolete when actually you could just make that part?

‘Normally this technology takes a long time to filter down from OEMs, but 3DGBIRE is helping UK customers get ahead of the curve, so let’s look at the low hanging fruit. There are a lot of easy wins that are there and can make your business more sustainable, improve cashflow and more agile.’

Accessibility

As with most technologies, 3D printing is as limited or otherwise as the person using it. It might sound too complicated and expensive to get involved in, but a very basic 3D printer that can be used at home and for familiarisation purposes can cost as little as £200.

To start printing parts that can be used commercially would require an investment of nearer £2,000.

Paul said, ‘I know people will be reticent because they don’t think the change is coming, but I can tell you categorically that the change is coming, it’s already happening. But you don’t need to be in a cash-rich environment to get on this journey; this technology is accessible, all you need is the mindset and a little bit of local expertise, and away you go.’

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Admiral goes extra mile for AutoRaise

AutoRaise insurance partner Admiral Group has extended its support of the industry charity through another financial contribution.

Following a call to the insurer and work provider sector for emergency support, Admiral Group agreed to support the initiative with a ‘sustainable industry’ contribution as part of the AutoRaise Stepping Up campaign.

Rob Harper, head of claims business performance at Admiral Group, said, “We felt it was incredibly important to support our partnership with AutoRaise at a critical time. We knew they hadn’t been able to raise funds in the usual way this year and as a leading motor insurer, we have always recognised the importance of their work to sustain the vehicle repair industry.

“It was a really easy decision to be honest and I hope that more insurers increase their funding contribution in the new year”.

In a further demonstration of support, Admiral’s Extra Mile initiative has been created as a fundraising initiative for Admiral Group employees and its repair network.

Ian Phillips, claims engineer manager, said, “We are absolutely delighted to be supporting AutoRaise by raising funds with our Admiral’s Extra Mile initiative. Anyone wishing to show their support can donate and those wishing to take on the challenge can donate £10 and walk or run 20, 35 or 60 plus miles throughout January.

“We are already off to a good start with entrants and looking forward to many more. Signups for the challenge will stay open right up until the last weekend of the January. Here’s to a healthy and positive 2021 for all.”

Bob Linwood, AutoRaise CEO, added, “Rob and the Admiral Group team have always been ultra-supportive of AutoRaise and we were delighted to receive this extra contribution during a difficult time for the charity.

“The fact that Admiral Group want to do even more through their brilliant ‘Extra Mile’ event shows true partnership.”

Anyone wishing to show support can donate here.

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