ARC360 News – Friday, 17 May 2024

Event to set out path ahead for sector

The future of the vehicle repair sector is set to be unveiled at ARC360’s forthcoming ‘future vehicle technology’ themed event, taking place on Thursday 27 June 2024 at the Manufacturing Technology Centre (MTC) in Coventry.

The specialist event is sponsored by Activate Group and Thatcham Research along with Stellantis which will host the ‘Stellantis Zone’ on the day featuring a number of its latest models.

Bodyshop Briefs

  • Gemini ARC marked Mental Health Awareness Week by broadcasting a special edition of the Gemini Way Podcast with Rachel Clift, Health and Wellbeing Director at Ben.
  • Fix Auto Harlow was crowned Fix Auto UK’s Bodyshop of the Year at the network’s 2024 National Conference. Meanwhile, Fix Auto Sandhurst was named Admiral Insurance Bodyshop of the Year and Fix Auto UK ESG Bodyshop of the Year.
  • DLG Auto Services has transitioned all of its 23 sites to the new BS 10125:2022 standard.
  • Ipswich Accident Repair Centre has collected the BMW Approved Bodyshop Customer Satisfaction Recognition award for March.
  • Komoo Huddersfield has secured BS10125:2022 certification.
  • ARC Coachworks has transitioned to the new BS10125:2022 standard.

Industry News

Repair costs and volumes both up in April

The latest data from ARC360 Associate Partner Trend Tracker has revealed that repair costs in April were up 4.7% on the same month last year, while repair volumes showed a 13% increase – although they remain just below levels seen in April 2019 (97%).

The data also found that cycle times in April were 14% down on April 2023, with lead times and key-to-key times down by 12%.

Ageas hosts sustainability workshop for repairers

Ageas has hosted a ‘sustainable motor repairs workshop’ to promote more environmentally-friendly practices within its repair network.

The focus of the day was promoting repair over replace, and the wider adoption of green parts in repair.

Court backs wider access to VM data

A court ruling in Germany has backed up a previous decision by the European Court of Justice that ensures wider access to technical vehicle manufacturer data for the independent automotive aftermarket.

The Regional Court of Cologne found in favour of Automotive Data Publishers Association member Belron in a decision which aims to promote fair competition in the industry.

Euro NCAP unveils Truck Safe test protocols

Euro NCAP has released new test protocols that will support the framework for its new Truck Safe rating scheme.

The Truck Safe rating scheme will enable industry to accurately assess the safety levels of its fleets.

BASF backs WorldSkills with Glasurit brand

BASF will support WorldSkills Lyon 2024 as exclusive sponsor of the Car Painting category, providing its premium refinish paint brand Glasurit to competitors.

S&G Response enhances engineering quality

S&G Response has underlined the benefits it can offer companies who outsource their engineering provisions.

This includes fast turnaround times, improved service quality, reduced costs and seamless integration of reports into existing systems.

Mirka announces 20% upgrade

Mirka has upgraded its DEROS and DEOS orbital sanders with a long-life electric motor that delivers up to 20% more sanding power.

The tools also feature a new LED indicator to help the operator adjust the sanding speed, as well as a new on/off button and lockable speed function.

Enterprise on target for charity

Nearly £20,000 has so far been raised by Enterprise Rent-A-Car’s inaugural five-a-side charity football tournament in support of Insurance United Against Dementia.

Taking place on 9 May at Goals for Birmingham, the tournament saw 16 teams compete to raise money for a worthy cause.

IMI turns to Morelli

Morelli’s Eyebox Training & Conference Centre is hosting national qualifying rounds for the Institute of Motor Industry’s Body Repair and Refinishing Skills Competition this week.

New report calls for skills policy rethink

A report by cross-party think tank Policy Connect, ‘Skills 2030: Building a World Class Skills System’, has urged the next parliament to reform skills policy to ensure the country has a future-proofed workforce.

It calls for further investment in training and education, and removing barriers for young learners.

Stellantis expands parts range

Stellantis has expanded its Eurorepar parts range to include bumpers. The range will initially launch for brands such as Peugeot, Citroen and Vauxhall vehicles, with plans to exceed 100 product variants, once all brands are launched.

ACG goes live with new site

ACG has unveiled its new website to announce a new digital era at the company. The new site is intended to encourage wider engagement with customers and future talent.

Markerstudy unveils Sustainable Supply Chain Charter

Markerstudy is inviting suppliers to demonstrate their commitment to its sustainability targets by signing its new Sustainable Supply Chain Charter.

The charter is the first part of Markerstudy’s Sustainable Supply Chain Programme, which will benchmark suppliers via third-party assessments and then support them in making the necessary improvements.

Mental health concerns driving people away from automotive

One in seven automotive workers are considering leaving the industry for financial reasons and strain on their mental health.

This is according to a new survey by automotive charity Ben, which found that 27% of the 1,872 respondents had challenges managing their mental health in the last 12 months, with stress (56%), poor sleep (51%), anxiety (43%), and low mood (41%) the main issues.

Sales tick up for 21st straight month

Car sales edged up by one per cent in April to 134,274 units, according to figures released by the Society of Motor Manufacturers and Traders (SMMT), with plug-in hybrids up 22.1% and BEVs increasing by 10.7%.

Demand for new light commercial vehicles rose 5.4% to 23,889 units, while the UK’s used car market rose by 6.5% to 1,967,923 units in the first quarter and heavy goods sales fell by 3.9% to 11,068 units.

Businesses call for government support towards net zero

BSI’s fourth annual Net Zero Barometer has found that 96% of UK businesses want government support to help them reach net zero targets, with 48% saying cost is the main obstacle.

It found that 35% have not set targets to achieve net zero by 2050, while 23% don’t believe they will.

RWC hosts training day

RWC Training hosted a hands-on training day for Level 2 and 3 motor vehicle students from Bedford College recently, exposing them to technologies not covered in the course such as hybrid and EVs, ADAS calibration, and new welding techniques.

VM News

Stellantis leads Leapmotor International

Stellantis and Leapmotor has received regulatory approval to establish Leapmotor International, a 51/49 Stellantis-led venture that will introduce a range of EVs into Europe from September, expanding through Asia, the Middle East, Africa and South America thereafter.

Leapmotor International has been created after Stellantis acquired a 21% stake in Leapmotor, a leading Chinese EV start-up, last year.

Honda sets steep EV targets

Honda has announced plans to make EVs 40% of all global sales by 2030 with more than two million units produced.

This is an interim target as it moves towards 100% EV sales by 2040.

Van drivers tempted by EV switch

New research by Volkswagen Commercial Vehicles has found that 67% of UK van drivers believe an EV would suit their business needs, with 52% thinking it would be more cost-effective than a petrol or diesel equivalent.

XPENG begins international expansion

Chinese EV manufacture XPENG Motors has launched into Europe with the G9 and G6 models now available in France. The move is a milestone in the brand’s international expansion strategy.

NIO unveils new EV brand

NIO has introduced its new smart electric brand ONVO with the launch of its first product, the L60.

Available to market from the third quarter, the L60 is a mid-size family SUV that can achieve a range of over 1,000km with an ultra long-range battery.

JLR reports record revenues and profits

Jaguar Land Rover has reported record annual revenues of £29bn for the last financial year, with profits of £2.2bn.

This follows fourth quarter revenues of £7.9bn and profits of £661m.

People

  • Direct Line Group has named Lucy Johnson as Managing Director of Motor, while Dhruv Gahlaut has been appointed Chief Strategy and Investor Relations Officer.
  • Nick Risbey has been appointed Director at R&G Accident Repairs.
  • Fix Auto Hereford has appointed Kevin Dunlop as Managing Director.

More Insights

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

Event to set out path ahead for sector

The future of the vehicle repair sector is set to be unveiled at ARC360’s forthcoming ‘future vehicle technology’ themed event.

Taking place on Thursday 27 June 2024 at the Manufacturing Technology Centre (MTC) in Coventry, ARC360 is supported by Corporate Partners: BASF, CAPS, Copart, Entegral, Enterprise, Mirka, Nationwide Vehicle Assistance, S&G Response, Solera Audatex; along with Partners: Gemini ARC, Repairify and Prasco.

The specialist event is sponsored by Activate Group and Thatcham Research along with Stellantis which will host the ‘Stellantis Zone’ on the day featuring a number of its latest models.

The day is set to cover a host of key topics to support the future prosperity of the sector including:

  • A deep dive into the current, yet rapidly changing, vehicle parc
  • A look at the impacts of the Zero Emission Vehicle (ZEV) mandate
  • Discussion and data around how EVs are changing insurance, repair and recycling
  • An exploration of future vehicle technologies and what it might mean for claims management
  • A dedicated session exploring business growth and opportunities for repairers
  • First-hand insight into repairer expansion and integration

This year’s event follows up on last year’s highly acclaimed specialist electric vehicle (EV) event to further explore just how technology is shaping the future of the industry and how businesses can optimise their value in the supply chain.

Underpinning the entire occasion will be a keen focus on what is arguably the most critical factor across the entire industry right now – people and skillsets.

Tickets for the event are on sale now – click here to book https://iloveclaims.com/product/arc360-2024/

A limited number of special repairer guest passes are available, to join the waiting list please email mark@iloveclaims.com.

To find out more about the opportunities available to get involved in the event – exhibition or sponsorship, or how to become an ARC360 Partner contact mark@iloveclaims.com or liane@iloveclaims.com.

Stellantis will be hosting its national repair network forum on the 26 June at the same venue.

For a full overview of last year’s event, click here: https://iloveclaims.com/previous_events/arc360-gaining-ground-together-2023/

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ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

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Associate Partners

Markerstudy unveils Sustainable Supply Chain Charter 

Markerstudy is inviting suppliers to demonstrate their commitment to its sustainability targets by signing its new Sustainable Supply Chain Charter. 

The charter is the first part of Markerstudy’s Sustainable Supply Chain Programme, which will benchmark suppliers via third-party assessments and then support them in making the necessary improvements. 

It focuses on three separate areas with three subdivisions: Our Planet (Climate Protection, Biodiversity and Responsible Consumption); Our People (Social Inclusion & Wellbeing, Empowered Communities and Development & Opportunities); and Our Responsibility (Ethical Business Practice, Transparent Reporting and Supply Chain Management). 

Lizzie Smith-Foreman, Markerstudy’s Director of Group Marketing, Communications and Sustainability, said, “Sustainability is a journey, and it’s clear that we’ll only achieve our business goals if we invite our value chain along with us. We intend to work closely with all of our supply chain partners to help us achieve our sustainability goals and create shared value.” 

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ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

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Associate Partners

Euro NCAP unveils Truck Safe test protocols 

Euro NCAP has released new test protocols that will support the framework for its new Truck Safe rating scheme. 

The Truck Safe rating scheme will enable industry to accurately assess the safety levels of its fleet and is being introduced after data found that while trucks make up just three per cent of the European car parc they are responsible for 15% of fatalities. 

Matthew Avery, Euro NCAP’s Director of Strategic Development, said, “Euro NCAP’s new Truck Safe rating scheme, the first of its kind in the sector, will enable a whole range of stakeholders in the freight industry to assess the safety level of trucks. 

“Not only will this deliver enhanced safety for truck drivers, but also protect pedestrians, cyclists, and other vulnerable road users in European cities. It is not only about safety, as this programme intends to create strategic opportunities for those operators that invest in the safest vehicles. 

“In creating a market for safety, Euro NCAP will encourage manufacturers and suppliers to innovate, further increasing the safety benefits of the scheme as the ratings evolve.” 

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ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

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Associate Partners

Repair costs and volumes both up in April 

The latest data from ARC360 Associate Partner Trend Tracker has revealed that repair costs in April were up 4.7% on the same month last year, while repair volumes showed a 13% increase – although they remain just below levels seen in April 2019 (97%). 

The data also found that cycle times in April were 14% down on April 2023, with lead times and key-to-key times down by 12%. 

Paul Sell, Trend Tracker Director, said, “In March there was much debate across the industry about the fall in repair estimate volumes, raising many questions about the price of insurance, higher excess levels, increase in retail repairs under excess levels, increased write-off thresholds and the number of new sites in the sector since the start of the year.  

“Despite all this, April has seen an increase in repair estimate volumes. This could be as a result of how the bank holidays fell at the end of March so not something to react to but promising for all those operating in the sector and pointing more to excess capacity than reducing demand impacting the market.” 

The report also highlighted the lack of availability of skilled staff, and suggested that the one per cent growth in new car sales in April combined with stable volumes around used car sales could be an indicator that the market is getting ‘back to normal’. 

Meanwhile, the sharp increase in insurance premiums recorded during 2023, which led to higher excesses, has slowed into 2024 and in some cases retreated. 

ARC360-Trendtracker-May24

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ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

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Associate Partners

ARC360 News – Friday 10 May 2024

Senior analyst joins ARC360 line-up

Matthew Freeman, Managing Consultant at Solera cap hpi is the latest key name added to ARC360’s ‘future vehicle technology’ themed event agenda.

Taking place on Thursday 27 June 2024 at the Manufacturing Technology Centre (MTC) in Coventry, ARC360 is supported by Corporate Partners: BASF, CAPS, Copart, Entegral, Enterprise, Mirka, Nationwide Vehicle Assistance, S&G Response, Solera Audatex; along with Partners: Gemini ARC, Repairify and Prasco.

The specialist event is sponsored by Activate Group and Thatcham Research along with Stellantis which will host the ‘Stellantis Zone’ on the day.

Bodyshop Briefs

Miguel & David heading to Worldskills

Miguel Harvey and David McKeown have been named as part of the Team UK Worldskills Lyon 2024 squad. Miguel, employed and trained by Steer Automotive will compete in the Car Painting competition, whilst David working for James McKeown Accident Repair and trained by Riverpark Training will take part in the Autobody Repair section.

Industry News

Report published to support AV Bill

Thatcham Research and Association of British Insurers have published a joint report on insurance requirements for Automated Vehicles (AVs) as the landmark Automated Vehicles Bill 2024 approaches Royal Assent.

To support the Bill progress through the Houses of Parliament, and the creation of subsequent secondary legislation, Thatcham Research and the Association of British Insurers (ABI) collaborated on the ‘Insurer Requirements for Automated Vehicles’ report, offering industry expertise and strategic recommendations.

It details four key asks from the UK motor insurance industry required for AVs to be safe and insurable in the UK: Safety First; Visibility; Data Access; and Cyber security.

IMI urges skills understanding

With the Automated Vehicles Bill 2024 set to receive Royal Assent, the Institute of the Motor Industry believes there is still work to be done to ensure the funding is available for the upskilling required to work on and calibrate automated vehicles for safe use. 

The IMI’s latest data shows that at the end of March 2024 there were 4,150 technicians qualified to work on vehicles with level 2 autonomy, representing just 2% of all UK technicians. Level 2 autonomy is the pre-cursor to fully automated vehicles and currently 12% of the UK car parc features some form of advanced driver assistance systems (ADAS).

Sales tick up for 21st straight month

Car sales edged up by one per cent in April to 134,274 units, completing 21 consecutive months of growth.

According to figures released by the Society of Motor Manufacturers and Traders (SMMT), sales to fleets surged by 18.5% but private buyer uptake fell by 17.7%.

Enterprise Mobility highlighted for DEI

Fairygodboss, the largest online career community for women to find jobs, advice, and support has listed Enterprise Mobility as one of 13 companies that make diversity, equity, and inclusion (DEI) a priority.

Motor insurance complaints more than double next product line

New figures from the Financial Conduct Authority have revealed that complaints received about motor insurers have risen by 18.2% in the last year.

Customers made more than 280,000 complaints about motor insurance over the second half of 2023, up from a little under 240,000 for the same period in 2022.

Wayve receives $1bn automated driving backing

Wayve, a market leader in Embodied Artificial Intelligence (AI) for autonomous driving, has announced the successful closure of $1.05bn in Series C funding.

The round was led by SoftBank Group, with contributions from new investor NVIDIA and existing investor Microsoft. This investment will accelerate Wayve’s mission to reimagine autonomous mobility through embodied intelligence.

Plunkys All Stars break £15k barrier

Support from the Vella Group – amongst many others – has helped take this year’s Plunkys All Stars fundraising total to beyond the £15,000 barrier.

The charity football match will take place on 28 June at the Football Development Centre in Norwich, raising valuable funds for Norfolk and Waveney MIND, East Anglian Air Ambulance and the Fire Fighters Charity.

VM News

Volvo sales up 27% in April

Volvo Cars reports global sales of 65,838 cars, up 27% compared to the same period last year. The sales increase was primarily driven by a strong performance in Europe as well as the company’s fully electric small SUV, the EX30.

The company’s electrified models, with a fully electric or plug-in hybrid powertrain, grew 53 per cent compared to the same period last year and accounted for 48% of all cars sold during April. The share of fully electric cars constituted 26% for the month.

NIO announces ONVO

Global smart electric vehicle company, NIO has announced at the ceremony celebrating the production of 500,000 vehicles that its second brand ONVO will make its global debut on 15 May.

According to the company, ONVO’s first model L60 is a family-centric smart BEV in the same segment as Tesla Model Y, and promises to ‘redefine the standards of family cars’.

People

  • Direct Line Group has announced three new appointments to its Executive Committee. Craig Thornton will be appointed Managing Director Home and Growth, Martin Milliner as Managing Director of Claims and Hugh Hessing as Chief Operating Officer.
  • Allianz has promoted Caroline Johnson to Claims Director in the company’s personal lines business, while Nicola George has taken over from Mike Crane as Managing Director.
  • Jane Pocock, CEO of Copart UK & Ireland, has been recognised in the 2024 Autocar Great Women Top 100, celebrating the most influential women in the British car industry today.
  • The MIB has announced Angus Eaton as its new CEO, taking over from Dominic Clayden in July.
  • Charlotte Stafford has been appointed as Customer Experience Advisor at Steer Automotive Group.
  • Ron Morris has taken up a new role as Head of Corporate, Fleet and Remarketing at VinFast UK.

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ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

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Associate Partners

Sales tick up for 21st straight month

Car sales edged up by one per cent in April to 134,274 units, completing 21 consecutive months of growth.

According to figures released by the Society of Motor Manufacturers and Traders (SMMT), sales to fleets surged by 18.5% but private buyer uptake fell by 17.7%.

Meanwhile, EV sales remained strong with plug-in hybrids up 22.1% to 7.8% of the total market and BEVs increasing by 10.7% to a 16.9% market share.

SMMT figures also revealed that demand for new light commercial vehicles rose 5.4% to 23,889 units.

Mike Hawes, SMMT Chief Executive, said, “The new car market continues to grow even in the quieter months, driven primarily by fleet demand. This is particularly true of the electric vehicle sector, where the absence of government incentives for private buyers is having a marked effect. Although attractive deals on EVs are in place, manufacturers cannot fund the mass market transition single-handedly. Temporarily cutting VAT, treating EVs as fiscally mainstream not luxury vehicles, and taking steps to instil consumer confidence in the chargepoint network will drive the market growth on which Britain’s net zero ambition depends.”

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ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

Plunkys All Stars break £15k barrier

Support from the Vella Group – amongst many others – has helped take this year’s Plunkys All Stars fundraising total to beyond the £15,000 barrier.

The charity football match will take place on 28 June at the Football Development Centre in Norwich, raising valuable funds for Norfolk and Waveney MIND, East Anglian Air Ambulance and the Fire Fighters Charity.

Organiser Steve Plunkett is hoping to raise upwards of £25,000 from what will be the last match in a charity initiative that has been ongoing for more than a decade, raising more than £100,000 so far for worthy causes.

He said, “We have just broken through the £15k barrier for 2024. It’s just incredible to receive the support once again from the Vella Group, and I’d really like to thank Marc, Karl, Tom and Rachel for getting behind the final Plunks All Stars game.”

More Insights

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

Senior analyst joins ARC360 line-up

Matthew Freeman, Managing Consultant at Solera cap hpi is the latest key name added to ARC360’s ‘future vehicle technology’ themed event agenda.

Taking place on Thursday 27 June 2024 at the Manufacturing Technology Centre (MTC) in Coventry, ARC360 is supported by Corporate Partners: BASF, CAPS, Copart, Entegral, Enterprise, Mirka, Nationwide Vehicle Assistance, S&G Response, Solera Audatex; along with Partners: Gemini ARC, Repairify and Prasco.

The specialist event is sponsored by Activate Group and Thatcham Research along with Stellantis which will host the ‘Stellantis Zone’ on the day.

Matthew, an automotive industry analyst with two decades of experience in the industry, specialises in analysis, consulting and manufacturing sector roles. He helps cap hpi work closely with leading global companies through the entire lifecycle of a vehicle, helping optimize products and services.

Matthew joins already announced guest speakers:

  • Andrew Jobling, Supply Chain Lead, UKGI Supply Chain, Aviva
  • Tom Leggett, Vehicle Technology Manager, Thatcham Research
  • Ulrike Lucas, Head of Procurement & Supply – Allianz Claims, Allianz Insurance plc
  • Dawn Marsden, Head of Claims Supplier Management and Engineering Services, esure

This year’s event follows up on last year’s highly acclaimed specialist electric vehicle (EV) event to further explore just how technology is shaping the future of the industry and how businesses can optimise their value in the supply chain.

Underpinning the entire occasion will be a keen focus on what is arguably the most critical factor across the entire industry right now – people and skillsets. Also included will be a dedicated ‘business growth’ session to reflect the changing times within the sector.

Tickets for the event are on sale now – click here to book.

A limited number of special repairer guest passes are available, to join the waiting list please email mark@iloveclaims.com.

To find out more about the opportunities available to get involved in the event – exhibition or sponsorship, or how to become an ARC360 Partner contact mark@iloveclaims.com or liane@iloveclaims.com.

For a full overview of last year’s event, click here.

More Insights

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

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Associate Partners

ARC360 News – Friday, 3 May 2024

Leading influencers assemble for future sector insights

Vehicle technology specialist, Tom Leggett is the latest leading influencer to join ARC360’s specialist ‘future vehicle technology’ themed event agenda.

No single factor behind falling volumes

More than a dozen industry experts took part in the third ARC360 Breakfast Think Tank last week, when attention turned to the sudden and dramatic fall in repair volumes in the last few months. 

Voices from repairers, insurers, suppliers and data experts were heard, when it was agreed that there has been a ‘sharp and noticeable fall’ in volumes since mid-February, with no obvious single factor responsible for the drop off. 

Bodyshop Briefs

  • MG Cannon has installed Glasurit’s all-new waterborne basecoat system, Glasurit 100 Line, in all six sites.
  • M&A Coachworks has been named Bentley Bodyshop of the Year 2023.
  • Steer Automotive Group’s Miguel Harvey came second at the Emirate Skills National Final Competition for Car Painting, seeing off competition from France, Germany, the UAE, and the UK.
  • Devonshire Motors Accident Repair Centres has undergone five audits in five days, securing vehicle repair approvals from Jaguar and Telsa.
  • Gemini ARC has launched its 35th site. Gemini Barnstaple is a 7,700 sqft site based in Ilfracombe with capacity to repair 1,000 vehicles a year.

Industry News

Conference highlights opportunities for positive change

ILC’s New Generation in Claims Conference helped highlight the opportunities available to positively influence how the industry can best attract and retain future talent.

Host for the day James Lambert, ILC’s New Generation in Claims Sector Lead and Founder of Engage to Succeed, opened the day’s proceedings by referencing Henry Ford’s quote: “If you always do what you’ve always done, you’ll always get what you’ve always got.”

James added, “Let’s keep that in mind and think about what is possible, how we can change, what’s the cost of not changing, and what could work in your business.”

Claims cost increases surge ahead of premiums

New figures released by the Association of British Insurers (ABI) have revealed that the cost of claims rose eight per cent in the first three months of 2024 compared to a one per cent rise in premiums.

Average cost of a motor claim rose to £4,800 in the first quarter, while average comprehensive car insurance policies are now £635.

Plunkys All Stars raise over £100k

The final Plunkys All Stars football match will take place on 28 June at the Football Development Centre in Norwich, raising funds for Norfolk and Waveney MIND, East Anglian Air Ambulance, and the Fire Fighters Charity.

To date the football matches have raised over £100k for worthy charities.

Ben turns up the heat for next challenge

Ten teams of two will trek across the Sahara Desert in November as part of automotive charity Ben’s Industry Leader Challenge.

Participating teams will navigate about 17 miles a day in temperatures reaching 35 Deg C to raise a minimum of £20,000 each.

Introducing SERMI

A new association has been established to control access to security-related repair and maintenance information (SERMI).

Managed by vehicle manufacturers and repairers, the SERMI Association has been created primarily to combat vehicle theft by approving and monitoring who has access to what information.

Phil Peace, Managing Director, Repairify, explains more.

NWVA ‘Alert’ to quicker processes

NWVA has launched Insure Alert, a new add-on product that allows recovery operators and vehicle storage compounds to communicate faster with insurers, fleets, hire companies, and leasing companies.

Avant celebrates landmark birthday

Huddersfield-based Avant has celebrated its 20th birthday. The market-leading independent organisation specialises in the provision of solutions across all aspects of the automotive aftermarket.

OEC and Toyota announce parts partnership

OEC has announced a new Trade Parts Programme partnership with Toyota GB for both the Toyota and Lexus brands.

As part of the collaboration, it will provide a dedicated team of business development managers, sales reps, call centre agents, and marketing solutions to support growth.

Copart celebrated at Great Women Top 100 awards

CEO of Copart UK & Ireland Jane Pocock has been recognised in the 2024 Autocar Great Women Top 100 awards, which celebrates influential women in the industry.

She was a finalist in the Executive Category.

BASF 100 Line delivers stellar results

BASF has announced stellar results of its eco-friendly waterborne basecoat, 100 Line, based on data from 1,000 bodyshops in 20 countries that have adopted it.

It reported an average of 40% less process time, 30% less material usage with every application, 20% less consumption, and 50% faster process times.

EV charging prices frozen

The AA EV Recharge Report for March has revealed that electric vehicle charging prices across the public network were frozen across all speeds during the month, compared to a 0.63 pence per litre rise in petrol prices.

VM News

BYD profits plummet by nearly 50%

Chinese electric vehicle manufacturer BYD has reported a £502m (47%) fall in profits in the first quarter of the year.

It sold just over 300,000 units in the first three months of the year compared to 526,000 sales in the same period last year.

Prancing horse unveils V12 models

Ferrari has unveiled the new two-seater Berlinetta and Spider, both of which are powered by a V12 engine that that boasts 830 cv power output, with maximum revs of 9500 rpm.

Aston Martin in the slow lane

Aston Martin has reported that pre-tax losses nearly doubled to £138.8m in the first quarter of the year, with 945 wholesale car sales compared to 1,269 during the same period last year.

People

  • Page Automotive Group has appointed Paul Colebrook as Group Operations Manager.
  • Direct Line Group has appointed Craig Thornton as Managing Director Home and Growth, Martin Milliner as Managing Director of Claims and Hugh Hessing as Chief Operating Officer. In addition, Roger Lowry has been named Director of Corporate Affairs and Alexandra Hayes as Chief of Staff.
  • Allianz has promoted Caroline Johnson to the role of Claims Director in the company’s personal lines business, while Nicola George has taken over from Mike Crane as Managing Director at the company’s personal lines broker business.
  • IMI Policy and Public Affairs Lead Hayley Pells has been celebrated in the Government Affairs category of the Autocar Great Women 2024 Top 100.

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